XIA SUO
Montreal,QC
Summary
Dynamic Convenience Store Manager with a proven track record at Convenience Store （Name：Depanneur Buanderie Bienville 2006）, excelling in customer service and store operations. Skilled in problem-solving and multitasking, I enhanced customer relations and ensured compliance with company standards, fostering a friendly environment that boosted customer satisfaction. Proficient in point-of-sale systems for efficient transaction management.
Overview
5
5
years of professional experience
Work History
Convience Store Manager
Depanneur Buanderie Bienville2006
03.2020 - 07.2025
- Assisted in daily store operations by organizing inventory and maintaining cleanliness.
- Supported team in delivering exceptional customer service through effective communication skills.
- Learned point-of-sale systems to efficiently process transactions and manage cash handling.
- Adapted quickly to store policies and procedures, ensuring compliance with company standards.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Translator
Private Individual
09.2024 - 11.2024
- Facilitated smoother surgical procedures by serving as an intermediary between surgeons and non-English speaking patients during preoperative consultations.
- Increased patient satisfaction with their healthcare experience through timely and accurate translation support.
- Provided language interpretation services during patient access to the hospital and discharge.
- Enhanced patient comprehension by accurately translating complex medical terminology and concepts.
Education
Diploma - Computer Graphics
SHADD HEALTH & BUSINESS CENTRE
Montreal, QC01-2021
Master of Laws - Law
XI'AN SCIENCE AND TECHNOLOGY UNIVERSITY
XI'AN,SHAANXI PROVENCE, CHINA07-2013
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Friendly and positive
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
French
Limited Working
Timeline
Translator
Private Individual
09.2024 - 11.2024
Convience Store Manager
Depanneur Buanderie Bienville2006
03.2020 - 07.2025
Diploma - Computer Graphics
SHADD HEALTH & BUSINESS CENTRE
Master of Laws - Law
XI'AN SCIENCE AND TECHNOLOGY UNIVERSITY