Xhoana Qarri

Established and managed a full-service medical spa from concept to daily operation, including property acquisition, renovation oversight, and legal compliance.

• Recruited, trained, and supervised a multidisciplinary team of clinicians, front-desk staff, and aesthetic specialists, maintaining high standards of professionalism and patient care.

• Managed payroll, budgeting, inventory, and vendor relationships to ensure efficient operations and cost control.

• Oversaw procurement of medical equipment and aesthetic supplies, ensuring adherence to regulatory and safety standards.

• Implemented customer-service and staff-performance protocols that improved client satisfaction and retention.

• Handled client concerns, staff evaluations, and policy enforcement with professionalism and discretion.

• Directed marketing and business-development efforts to increase visibility and attract new clientele.

Began as Sales Associate and promoted to Team Manager within one year due to exceptional performance and leadership ability.

• Led a team of 20+ representatives across multiple regions, developing strategic sales plans that exceeded company targets.

• Built and maintained relationships with hospital directors, pharmacists, and healthcare professionals to expand product reach.

• Designed and delivered sales-training programs to improve team performance and product knowledge.

• Collaborated with the data-science team to analyze market trends and sales data, translating insights into actionable strategies.

• Oversaw recruitment, onboarding, and continuous development of new team members.

• Represented the company at professional meetings and product launches, reinforcing brand trust and visibility.