Xen Allen
Vancouver
Summary
Experienced server and bartender known for strong memory retention and customer service excellence, contributing to efficient operations and enhanced guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server/Bartender
LIFT Bar & Grill,SSP CANADA FOOD SERVICES INC.
Richmond, BC
10.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Consistently earn 25%+ tips through strong customer service.
- Maintain accurate order recall with strong memory and attention to detail.
- Trained new team members on menu items and service protocols.
- Assisted in inventory management, ensuring adequate stock levels for operations.
- Prepare and serve alcoholic and non-alcoholic beverages efficiently.
- Explained menu items and suggested appropriate options for food allergy concerns.
Representative
HOTEL EMPLOYEES & RESTAURANT EMPLOYEES LOCAL 40
Vancouver, BC
09.2025 - 12.2025
- Facilitated communication between hotel employees and management to resolve workplace issues.
- Educated members on labor rights and benefits to ensure informed decision-making.
- Collaborated with local businesses to enhance member services and support initiatives.
- Supported negotiation processes for collective bargaining agreements, ensuring fair representation.
Cashier Team Lead
ERA RUBATO ENTERPRISES LTD.
Vancouver, BC
03.2022 - 11.2023
- Supervised daily cash handling operations to ensure accuracy and efficiency.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained and mentored new cashiers on customer service standards and POS systems.
- Optimized checkout processes, reducing wait times for customers during peak hours.
Education
Computer Engineering
Jeddah University
Saudi Arabia 01-2022
Skills
- Strong work ethic
- Memory retention
- Menu memorization
- High volume dining
- Sales techniques
- Guest engagement
- Professional appearance
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Representative
HOTEL EMPLOYEES & RESTAURANT EMPLOYEES LOCAL 40
09.2025 - 12.2025
Server/Bartender
LIFT Bar & Grill,SSP CANADA FOOD SERVICES INC.
10.2023 - Current
Cashier Team Lead
ERA RUBATO ENTERPRISES LTD.
03.2022 - 11.2023
Computer Engineering
Jeddah University