Xeanne Francesca Margaux Dacoco
Fort McMurray,AB
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server
The Banquet
05.2024 - Current
- Provide exceptional customer service, handling customer inquiries, and ensuring a positive dining experience.
Shift Supervisor
Starbucks
10.2022 - 05.2024
- Led and supported a team of baristas, focusing on delivering exceptional customer service and maintaining operational standards.
Expo
Montana's
05.2023 - 08.2023
- Ensured accuracy and completeness of orders before serving to customers.
Team Member
Yogen Früz
06.2022 - 01.2023
- Delivered friendly and efficient customer service, ensuring a positive customer experience.
Volunteer
YMCA
06.2019 - 07.2019
- Provided attentive care for children, engaging them through play and educational activities.
Education
High School Diploma -
Westwood Community High School
Fort McMurray, AB07-2022
Skills
- Customer Service
- Leadership and Team Management
- Operational Efficiency
- Communication
- Attention to Detail
- Guest Engagement
- Relationship Management
- Point of Sale (POS) system operations
- POS operation
- Positive and professional
- Strong Work Ethic
- Order Accuracy
References
Claira Kidd- Supervisor Starbucks 780-880-6267
Janelle Barry- Supervisor Starbucks 780-290-0773
Timeline
Server
The Banquet
05.2024 - Current
Expo
Montana's
05.2023 - 08.2023
Shift Supervisor
Starbucks
10.2022 - 05.2024
Team Member
Yogen Früz
06.2022 - 01.2023
Volunteer
YMCA
06.2019 - 07.2019
High School Diploma -
Westwood Community High School
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