Xavier Urbina
Pasadena
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Target
Pasadena, CA
08.2022 - Current
- Maintained organized merchandise displays to drive sales and improve store aesthetics.
- Collaborated with team members to meet daily sales targets and improve overall performance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Trained and mentored team members on service best practices and product knowledge.
Logistics Manager
Walmart Distribution Center
04.2019 - 06.2022
- Organized incoming and outgoing trailers to streamline the loading process using the Walmart logistics operating system.
- Streamlined logistics processes to enhance operational efficiency across distribution center functions.
- Managed inventory control systems, ensuring accurate stock levels and timely replenishment.
- Created individualized plans for team members to increase productivity.
Store Manager/Nights
Dry Clean Super Center
07.2014 - 04.2019
- Provided exceptional customer service, addressed customer complaints, and deescalated interactions with irate customers coming to a solution that satisfied them and maintained customer loyalty.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Trained and mentored staff, enhancing team performance and operational efficiency.
Sergeant/Communications Specialist
U.S. Army National Guard
02.2013 - 02.2019
- Implemented a database system to track company equipment and usage.
- Managed encryption and security measures of communication equipment.
- Provided IT support using basic troubleshooting methods to solve computer related issues.
- Handled classified information during deployment, requiring secret level security clearance and extensive background checks.
- Advised management on compliance with equal opportunity regulations and policies.
Education
Certificate - Water Treatment And Transmission Technology
California State University, Fresno
Fresno, CA03-2025
Google IT Support Professional Certificate - undefined
Coursera
01-2022
Bachelor of Science -
Wilmington University
01-2021
High School Diploma -
Palestine High School
01-2013
Skills
- Software management
- Customer service
- Problem solving
- Project management
- Troubleshooting
- Hardware installation
- Resource monitoring
- Database management
- Research reporting
- Documentation skills
- Teamwork and collaboration
- Employee relations
- Record keeping
Accomplishments
- Equal Opportunity Representative
- U.S. Army/TX
- 2014
Certification
- Army HAZMAT Transportation Certification
- Ft. Smith/AR
- 2017
- Class C Driver’s License
- State of California
- 2022
- Certified PC Pro
- Pasadena, CA
LANGUAGES
English- Fluent
Spanish- Intermediate
Timeline
Sales Associate
Target
08.2022 - Current
Logistics Manager
Walmart Distribution Center
04.2019 - 06.2022
Store Manager/Nights
Dry Clean Super Center
07.2014 - 04.2019
Sergeant/Communications Specialist
U.S. Army National Guard
02.2013 - 02.2019
Google IT Support Professional Certificate - undefined
Coursera
Certificate - Water Treatment And Transmission Technology
California State University, Fresno
Bachelor of Science -
Wilmington University
High School Diploma -
Palestine High School
PERSONAL DEVELOPMENT
- Warrior Leader Course
- U.S. Army/Ft. Bliss TX
- 2017