Xavier Robles
Los Angeles,CA
Summary
Driven and personable individual with talent for building relationships and understanding customer needs. Possesses solid grasp of sales principles and techniques, coupled with strong communication and problem-solving skills. Committed to driving results and exceeding sales targets through effective customer engagement.
Overview
4
4
years of professional experience
Work History
Salesman
M. Coast Enterprise
10.2024 - 12.2024
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
Full-Stack Software Developer
Resolvely
01.2023 - 01.2024
- Successfully implemented new CSS for Resolvely GPA calculator
- Utilized the capabilities of the React.js library to craft reusable components, enhancing efficiency and promoting maintainability within the development process.
- Implemented Formik along with YUP in React to streamline and strengthen data validation processes, ensuring robust form functionality and user-friendly error handling.
- Designed and implemented RESTful APIs with .NET Core, enabling efficient communication between front-end and back-end systems while adhering to industry standards.
- Championed Agile methodologies, conducting daily stand-ups, facilitating code reviews, and fostering knowledge-sharing sessions to foster a collaborative and efficient development environment.
- Leveraged Git and GitHub for meticulous version control management, ensuring code integrity and facilitating seamless collaboration among team members.
- Orchestrated comprehensive content management strategies for user profiles, roles, and workshops, optimizing data organization and accessibility for enhanced user engagement and productivity.
LOS ANGELES UNIFIED SCHOOL DISTRICT
01.2022 - 01.2023
- Diagnosed and resolved complex access management and provisioning workflow errors, ensuring uninterrupted system functionality and user accessibility.
- Managed and maintained the security and integrity of user information, implementing stringent protocols to safeguard sensitive data.
- Resolved hardware-related issues pertaining to password systems, employing troubleshooting skills to ensure smooth operations and user satisfaction.
Security Officer
Unified Protective Services
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Education
High School Diploma -
Puc Ecals
2050 N San Fernando Rd Los Angeles Ca 9006501-2022
Skills
- Front End
- Sales and marketing strategies
- Customer relationship building
- Middle Tier
- C#
- NET
- Back End
- T-SQL
- SQL Server Management Studio
- Visual Studio Code
- Visual Studio
- Soft Skills
- Critical Thinking
- Troubleshooting
- Client Facing
- Agile
Timeline
Security Officer
Unified Protective Services
11.2024 - Current
Salesman
M. Coast Enterprise
10.2024 - 12.2024
Full-Stack Software Developer
Resolvely
01.2023 - 01.2024
LOS ANGELES UNIFIED SCHOOL DISTRICT
01.2022 - 01.2023
High School Diploma -
Puc Ecals
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