Xavier Ornelas
San Diego
Summary
Dedicated and adaptable professional with experience in customer service, leadership, and military intelligence support. Trusted to handle sensitive and classified information while maintaining the highest standards of professionalism, confidentiality, and accuracy. Strong communicator who thrives in fast-paced environments and collaborates effectively with diverse teams. Bilingual in English and Spanish, with intermediate proficiency in American Sign Language, and committed to continuous growth and excellence.
Overview
2027
2027
years of professional experience
Work History
Cryptologic Technician (Technical)
United States Navy, USN
Pensacola, FL
05.2026 - Current
- Maintained strict security and confidentiality standards while handling sensitive and classified information.
- Analyzed and processed information to support operational and mission objectives.
- Operated and maintained specialized technical equipment in accordance with established procedures.
- Monitored, documented, and reported information with a high level of accuracy and attention to detail.
- Followed security protocols and ensured compliance with information handling and safeguarding requirements.
- Collaborated with multidisciplinary teams to support mission success in fast-paced, high-pressure environments.
- Demonstrated strong problem-solving, critical thinking, and analytical skills in dynamic operational settings.
- Adapted quickly to evolving priorities while maintaining accuracy and professionalism.
Soccer Coach
Bayfront Charter High School
Chula Vista, CA
2023 - Current
- Developed and implemented training programs enhancing player skills and teamwork.
- Analyzed player performance data to refine coaching strategies and improve outcomes.
- Coordinated practice schedules, ensuring efficient use of field time and resources.
- Mentored student-athletes in sportsmanship and personal development, fostering a positive team culture.
Customer Service Representative
IKEA
San Diego, CA
02.2025 - 02.2026
- Assisted customers with product inquiries and order processing.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Collaborated with team members to maintain a positive shopping environment.
- Provided accurate information on store policies and promotions to customers.
Crew Leader
AMC Theaters
San Diego, CA
11.2021 - 01.2024
- Supervised daily operations to ensure efficient team performance and high service standards.
- Trained new crew members on safety protocols and customer service techniques.
- Coordinated scheduling and assigned tasks to optimize workload distribution among staff.
- Monitored inventory levels and assisted in managing stock replenishment processes.
Youth Development Aide
South Bay YMCA
Chula Vista, CA
2024 - 2025
- Assisted in planning and implementing youth programs that promote personal growth and development.
- Supported staff in supervising activities, ensuring safety and engagement of participants.
- Collaborated with team members to create a welcoming environment for diverse youth populations.
- Facilitated communication between parents and staff, addressing concerns and providing program updates.
Education
High School Diploma -
Bayfront Charter High School
Chula Vista06-2022
Skills
- Quality control processes
- Software defined radio
- Operating system configuration
- Wireless communication protocols
- Team management
- CPR and AED
- Customer service
- Fluent bilingualism
- Flexible and adaptive
- Microsoft office 365
- Excellent communication
- Critical thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cryptologic Technician (Technical)
United States Navy, USN
05.2026 - Current
Customer Service Representative
IKEA
02.2025 - 02.2026
Crew Leader
AMC Theaters
11.2021 - 01.2024
Soccer Coach
Bayfront Charter High School
2023 - Current
Youth Development Aide
South Bay YMCA
2024 - 2025
High School Diploma -
Bayfront Charter High School