Summary
Overview
Work History
Education
Skills
Certification
Relevant Experience
Hobbies and Interests
Timeline
Generic

Xavier Mclean

Summary

I'm a very passionate 4th-semester Hospitality Hotel Operation Management student at George Brown College, seeking to obtain a Front Desk Agent. An opportunity that will enable me to use my strong communication skills, educational background, and ability to work well with people to ensure excellent customer service for valued guests.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Camp Counselor

City of Toronto Park and Rec's Forestry
  • Helped plan and lead various engaging group activities throughout the summers
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Supervise 10-20 Children a week between the ages of 6-12s
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.

Cashier/Cook/Cleaner

Burger King
07.2019 - 08.2019
  • Handle the fryer
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Re-stocked items for the kitchen and cashier area, as well as worked in general maintenance.


Youth Leader

Square Circle
08.2017 - 08.2018
  • Assisted in designing youth programs to foster personal growth and leadership development.
  • Enhanced youth engagement by incorporating interactive games and team-building activities.
  • Supported annual community event by showcasing juggling acts.

Inventory Associate (Volunteer)

Snakes & Lattes
10.2019 - 01.2020
  • Consistently maintain a good customer relationship resulting in exceeding customer's expectation
  • Performed in the physical count of inventory and reconciled actual stock count to computer-generated reports
  • Accomplish other miscellaneous job-related duties as assigned to gain experience.

Education

Hospitality Hotel Operation Management - Hospitality And Tourism Operations Management

George Brown College
Toronto, ON
01.2024

Hospitality Services Certificate - Hospitality

George Brown College
Toronto, ON
12.2022

Skills

  • Team-player who can also work independently
  • Positive attitude and behavior's
  • Organizing and Planning Skills
  • Committed to ongoing learning and development my skills
  • Emergency Response
  • Problem Solving
  • Cleaning and Sanitizing
  • Guest Relations
  • First Aid Training
  • POS Systems

Certification

  • Smart Serve
  • Food Handler
  • Emergency First Aid/CPR/AED Level C
  • California Wine – Level 1
  • G-Suite
  • Microsoft Office
  • IQware
  • HIGH FIVES
  • Scales Learning Lab Front of House

Relevant Experience

  • Cashier/Cook/Cleaner, Burger King, Toronto, ON, 07/2019, 08/2019, Handle the fryer, Handled cash, prepare bills, and make payments, Re-stocked items for the kitchen and cashier area, as well as worked in general maintenance
  • Youth Leader, Square Circle, Toronto, ON, 08/2017, 08/2018, Assisted in looking after the children, Helped set up for activities, Supported annual community event by showcasing juggling acts
  • Camp Counselor, City of Toronto Park and Rec's Forestry, Toronto, ON, Seasonal, Planned Programs and Activities, Supervise Children between the ages of 8-12s, Support safety and awareness on Field Trips
  • Inventory Associate (Volunteer), Snakes & Lattes, Toronto, ON, 10/2019, 01/2020, Consistently maintain a good customer relationship resulting in exceeding customer's expectation, Performed in the physical count of inventory and reconciled actual stock count to computer-generated reports, Accomplish other miscellaneous job-related duties as assigned to gain experience

Hobbies and Interests

  • Dungeons and Dragons
  • Cooking/Baking
  • Acting
  • Reading

Timeline

Inventory Associate (Volunteer)

Snakes & Lattes
10.2019 - 01.2020

Cashier/Cook/Cleaner

Burger King
07.2019 - 08.2019

Youth Leader

Square Circle
08.2017 - 08.2018

Camp Counselor

City of Toronto Park and Rec's Forestry

Hospitality Hotel Operation Management - Hospitality And Tourism Operations Management

George Brown College

Hospitality Services Certificate - Hospitality

George Brown College
Xavier Mclean