Xavier Gonzalez
Menifee
Summary
Experienced with food preparation, knife handling, and maintaining kitchen cleanliness. Utilizes efficient organizational skills to streamline kitchen processes and support chefs. Knowledge of food safety protocols and effective teamwork.
Overview
15
15
years of professional experience
Work History
Line/Prep Cook, Server, Hostess, Cashier. Busser
Riverside Culinary Academy
01.2025 - Current
- Assisted team members with food preparation tasks, enhancing overall kitchen efficiency.
- Managed inventory of supplies, ensuring availability for daily service needs.
- Collaborated with chefs to execute menu items accurately during peak service hours.
- Supported plating and presentation of dishes, upholding aesthetic standards for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, enhancing guest satisfaction and retention.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Coordinated waitlist and reservations using digital management systems for efficient service delivery.
- Maintained accurate cash drawer, conducting regular reconciliations to prevent discrepancies.
- Trained new staff on operational procedures and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Removed used dishes and utensils promptly to maintain a tidy environment for patrons.
- Trained new team members on proper sanitation practices and workflow efficiency.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
Customer Service Representative
Gerber Collision
09.2022 - 01.2025
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and support.
- Assisted in processing orders and managing customer accounts in CRM systems.
- Adapted quickly to changes in procedures and policies, maintaining service quality.
- Collaborated with team members to streamline communication and enhance service delivery.
Pizza Genius
Little Caesars Pizza
06.2023 - 10.2023
- Oversaw daily pizza production, ensuring adherence to quality standards and operational efficiency.
- Trained new team members on food safety protocols and pizza preparation techniques.
- Coordinated with kitchen staff to optimize workflow during peak hours, enhancing service speed.
- Assisted in menu planning, incorporating seasonal ingredients to diversify product range and attract customers.
Office Manager
Caliber Collision
09.2021 - 11.2022
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Assistant Manager
O'Reilly Auto Parts
03.2017 - 11.2022
- Streamlined operational processes to improve team efficiency and productivity.
- Developed training materials to enhance staff onboarding and performance.
- Coordinated scheduling and resource allocation for optimal project execution.
- Monitored compliance with company policies to ensure a safe work environment.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
Aviation Ordnanceman
United States Navy
04.2012 - 10.2014
- Conducted thorough inspections of munitions and equipment, maintaining high standards of quality control.]
- Provided assistance in the production of wiring assemblies
- Investigate incidents or violations, such as delays, accidents, or equipment failures.
Cashier
Sam's Club
11.2011 - 04.2012
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained accurate cash drawer, conducting regular reconciliations to prevent discrepancies.
- Trained new staff on operational procedures and customer engagement techniques.
Barback/Bartender
Riverwalk Plaza Hotel and Suites
11.2011 - 03.2012
- Assisted bartenders in preparing and replenishing drink supplies to ensure efficient service.
- Maintained cleanliness and organization of bar area, enhancing overall customer experience.
- Stocked inventory and monitored beverage levels to prevent shortages during peak hours.
- Collaborated with team members to streamline workflows and improve service speed.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Server/Busser
Hu-Dat Noodle House
10.2010 - 11.2011
- Delivered exceptional customer service while managing multiple tables in high-paced environment.
- Trained and mentored new staff on menu details and service standards.
- Streamlined ordering process by utilizing POS system effectively to enhance efficiency.
- Collaborated with kitchen staff to ensure timely delivery of food orders, maintaining quality standards.
- Implemented upselling techniques that improved sales performance and customer engagement during service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Bath and Body Works
08.2010 - 09.2011
- Achieved sales targets through effective product demonstrations and customer engagement.
- Developed strong relationships with customers to enhance retention and satisfaction.
- Trained new sales associates on product knowledge and customer service techniques.
- Implemented visual merchandising strategies to drive foot traffic and increase sales.
Education
Certificate - Culinary Arts
Riverside Culinary Academy
Riverside, CA11-2025
Skills
- Attention to detail
- Cleaning and organization
- Customer service
- Safe food handling
- Efficient multitasking
- Food preparation
- Dependable and reliable
- Ambitious
- Food presentation
- Menu planning
- Menu adaptation
- Food cost control
Timeline
Line/Prep Cook, Server, Hostess, Cashier. Busser
Riverside Culinary Academy
01.2025 - Current
Pizza Genius
Little Caesars Pizza
06.2023 - 10.2023
Customer Service Representative
Gerber Collision
09.2022 - 01.2025
Office Manager
Caliber Collision
09.2021 - 11.2022
Assistant Manager
O'Reilly Auto Parts
03.2017 - 11.2022
Aviation Ordnanceman
United States Navy
04.2012 - 10.2014
Cashier
Sam's Club
11.2011 - 04.2012
Barback/Bartender
Riverwalk Plaza Hotel and Suites
11.2011 - 03.2012
Server/Busser
Hu-Dat Noodle House
10.2010 - 11.2011
Sales Associate
Bath and Body Works
08.2010 - 09.2011
Certificate - Culinary Arts
Riverside Culinary Academy
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