Xavier Fragoza
Antelope
Summary
Committed to continual learning and teamwork in fast-paced environments. Adaptive to situations as they developed. Always treat clients how I would want to be treated, achieving superior customer service. A desire to learn and excel in giving back to others with my talents and gifts.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Service Technician
PepsiCo
12.2019 - 08.2025
- Diagnosed and repaired beverage dispensing equipment to ensure optimal functionality.
- Conducted routine maintenance checks on machinery, enhancing operational reliability.
- Maintained accurate records of service activities and repairs using company software systems.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
HVAC Field Service Technician
Service Champions Heating and Air Conditioning
12.2017 - 12.2019
- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Performed routine maintenance on heating and cooling equipment, enhancing system efficiency and longevity.
- Collaborated with team members to troubleshoot complex issues, improving resolution time for service requests.
- Educated customers on proper equipment usage and maintenance practices, fostering long-term client relationships.
Produce Clerk
Safeway
04.2006 - 12.2017
- Assisted customers with selecting fresh produce, providing product knowledge and recommendations.
- Maintained cleanliness and organization of produce displays to enhance visual appeal.
- Monitored inventory levels, restocking shelves to minimize product shortages and waste.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Education
Massage Therapy Certification - Massage Therapy
National Holistic Institute NHI
Emeryville, CA09.2017
High School Diploma -
Pacific Christian Academy
Graton, CA06.2008
Skills
- Problem-solving
- Positive attitude
- Customer service
- Continual learner
- Teamwork and coordination
- Courteous and professional
- Relationship building
Certification
CMT; Certified Massage Therapist
ESCOE type 2 HVAC Certification
Timeline
Field Service Technician
PepsiCo
12.2019 - 08.2025
HVAC Field Service Technician
Service Champions Heating and Air Conditioning
12.2017 - 12.2019
Produce Clerk
Safeway
04.2006 - 12.2017
Massage Therapy Certification - Massage Therapy
National Holistic Institute NHI
High School Diploma -
Pacific Christian Academy