Summary
Overview
Work History
Education
Skills
Interests
Volunteering
References
Timeline
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Xavier Dalton

Airdrie,AB

Summary

Ambitious professional with extensive experience in team leadership and problem-solving across diverse roles. A guest satisfaction enthusiast who strives for effective communication and service excellence. Outgoing, punctual, hard-working, well-travelled, athletic and fully bilingual.

Overview

6
6
years of professional experience

Work History

De-Icing Technician

Aeromag 2000
09.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols, guidelines and YYC airport's federal regulations.
  • Efficiently cleared glacial and snow contamination off of a wide range of commercial aircrafts for safe air transport.
  • Successfully navigated challenging weather conditions operating Vestergaard hydrostatic deicing trucks (ABS) to maintain timely deicing operations without compromising passenger safety or cargo integrity.

Parks Maintenance Worker

The City of Airdrie
05.2025 - 09.2025
  • Completed a wide variety of service requests that involve landscaping duties around the city's residential areas and parks.
  • Collaborated with team members to ensure park cleanliness and safety.
  • Performed regular maintenance and upkeep of park grounds, facilities and equipment.
  • Cared for greenery by mulching, aerating and weeding.
  • Repaired benches, picnic tables and other outdoor furniture as needed.

Retail Team Lead

Bass Pro Shops
05.2022 - 09.2024
  • Maintained up-to-date knowledge of store sales, payment policies, security standards, hunting and fishing regulations.
  • Discussed specific merchandise (e.g. licenses, large items such as boats) with customers, outlined restrictions and educated on policies.
  • Managed and assigned tasks for cashier team.
  • Responsible for opening and closing the store by dispensing and depositing tills.
  • Store's 2023 Outfitter of the Year.

Customer Service Associate and Cashier

Bass Pro Shops
09.2021 - 04.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Processed customer adjustments to maintain financial accounts.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Kitchen Worker

A&W
04.2020 - 09.2021
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained composure and work quality while under stress.
  • Received supply trucks.

Landscaper

Nature's Effects
06.2019 - 09.2019
  • Decorated gardens, paths and beds with stones or plants.
  • Mowed and trimmed residential areas for clients.
  • This was a summer job between my semesters of high school.

Education

Bachelor of Arts - Law And Society

University of Calgary
Calgary, AB
04.2025

High School Diploma -

George McDougall High School
Airdrie AB
06.2021

Skills

  • Bilingual (French)
  • Managing team as Lead
  • Decision-making and problem-solving
  • Great communication skills
  • Commitment to quality and service
  • Care and assistance
  • Focus on employee rapport
  • Qualitative and quantitative research experience
  • Current certification in Standard First Aid & CPR/AED Level C
  • Well-educated

Interests

Football: I played football for over a decade. I love how football fosters teamwork, discipline, work ethic, camaraderie & mental toughness. I most recently played in my local Alberta Football League team for the 2022 and 2023 seasons. 

Taekwondo: I practiced Taekwondo for several years, obtaining my first work experience at the dojang when helping to coach the lower belts. I eventually achieved my 2nd Dan Black Belt at the age of 15. Eventually, I took a pause from martial arts, focusing on football.

Hiking: I've recently developed a passion for hiking. It's a rewarding hobby as I love being outdoors and staying active.

Volunteering

  • In mid-September 2024, I began a position at the University of Calgary's Student Union as an administrative volunteer. This helped me gain some switchboard experience and involve myself more in the campus community to gain some volunteer hours as a student.
  • In August 2025, I started volunteer coaching for a local high school football team to give back to the Airdrie community and deepen my volunteering experience.

References

References available upon request.

Timeline

Parks Maintenance Worker

The City of Airdrie
05.2025 - 09.2025

De-Icing Technician

Aeromag 2000
09.2024 - Current

Retail Team Lead

Bass Pro Shops
05.2022 - 09.2024

Customer Service Associate and Cashier

Bass Pro Shops
09.2021 - 04.2022

Kitchen Worker

A&W
04.2020 - 09.2021

Landscaper

Nature's Effects
06.2019 - 09.2019

Bachelor of Arts - Law And Society

University of Calgary

High School Diploma -

George McDougall High School
Xavier Dalton