XAVIA KIRABO TURAKIRA
Edmonton,AB
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Customer Sales Representative
Banapo Investments Limited
Kampala, Central
06.2021 - 12.2023
- Assessed customer needs to recommend appropriate products or services.
- Collaborated with other departments such as marketing, operations, and logistics to ensure successful delivery of products or services.
- Answered customer inquiries regarding product features, availability, and pricing.
- Assisted customers with product selection, ensuring the correct size and color was selected.
- Processed payments for customer purchases using cash, credit cards, and other payment methods.
- Addressed customer inquiries regarding products, services, and promotions in a timely manner.
- Replenished stock shelves as needed to ensure adequate inventory levels were maintained at all times.
- Upsold additional products or services when appropriate to increase average transaction amounts.
- Worked closely with other departments within the organization to meet customer needs.
Education
High School Diploma -
Vienna College
Kampala UG06-2022
Skills
- Product promotions
- Customer account management
- Customer engagement
- Marketing
- Fluent in English
- Problem solving
- Flexible Schedule
- Client relationship building
- Up-selling strategies
Affiliations
- Cooking
- swimming
- working out
- volunteering
- traveling
Languages
English
Native/ Bilingual
Spanish
Elementary
Timeline
Customer Sales Representative
Banapo Investments Limited
06.2021 - 12.2023
High School Diploma -
Vienna College
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