Xariell Forde
Toronto,ON
Summary
Reliable and upbeat person, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
RIDES OPERATOR
Canada Wonderland Theme Park
05.2022 - 10.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
Environmental Club Member
Central Toronto Academy
01.2020 - 02.2021
- Developed strong relationships with club members by actively listening to their preferences and providing personalized recommendations based on their interests or goals.
- Collaborated with team members to ensure smooth daily operations and consistently positive environment for members.
- Participated in regular meetings with management where ideas were shared regarding improvements that could be made within various aspects of club facilities.
- Improved club atmosphere by maintaining cleanliness and organization of facilities and equipment.
- Handled conflict resolution among patrons professionally while adhering to established procedures set forth by management.
- Built and established positive relationships with patrons, team members and supervisors.
Waitress
Maria's Cafe Bequia
06.2019 - 07.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high level of attention to detail.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Babysitter
Family Friend
01.2016 - 01.2017
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Planned fun outings and educational activities to keep children entertained.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among children under my care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Bequia Girl Guides
Lydia Ollivierre
03.2013 - 10.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Excellent communication skills, both verbal and written.
- Worked well in team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Arts -
York University
4700 Keele St06.2025
High School Diploma -
Central Toronto Academy
570 Shaw St06.2021
High School Diploma -
Bequia Community High School
St Vincent And The Grenadines06.2018
Skills
- Customer Service
- Equipment Operation
- Safety Monitoring
- Emergency evacuation procedures
- Teamwork and Collaboration
- Flexible Schedule
- Decision-Making
- Problem-solving skills
- Friendly and Helpful
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Attention to Detail
Languages
English
Native or Bilingual
Timeline
RIDES OPERATOR
Canada Wonderland Theme Park
05.2022 - 10.2022
Environmental Club Member
Central Toronto Academy
01.2020 - 02.2021
Waitress
Maria's Cafe Bequia
06.2019 - 07.2019
Babysitter
Family Friend
01.2016 - 01.2017
Bequia Girl Guides
Lydia Ollivierre
03.2013 - 10.2016
Bachelor of Arts -
York University
High School Diploma -
Central Toronto Academy
High School Diploma -
Bequia Community High School
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