Wendy X. Hernández
ON
Summary
Organized, dependable, hardworking and passionate candidate, successful at managing multiple priorities with a positive attitude. Strong organizational skills eager to secure entry-level packet position. Willingness to take on added responsibilities to meet team goals and ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Administrative Office Manager
LUGMEVA MEX
01.2020 - 11.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Legal Representative
Walmart México And Central América
08.2016 - 10.2022
- Improved client satisfaction by providing comprehensive legal advice and representation in various cases.
- Negotiated favorable settlements for clients through effective communication and persuasive arguments.
- Conducted thorough legal research for complex cases, resulting in more informed decision-making and positive outcomes.
- Drafted and reviewed legal documents to ensure accuracy, compliance with regulations, and protection of client interests.
- Managed case files efficiently, maintaining organization and accessibility for quick reference during proceedings.
- Streamlined internal processes within the law firm by implementing new case management software that improved efficiency and productivity.
Food and Beverage Service Worker
08.2015 - 12.2015
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated equipment and machinery safely to prevent accidents.
Hostel Receptionist
05.2015 - 07.2015
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Streamlined check-in and check-out procedures for increased efficiency and reduced waiting times.
- Managed reservations through various booking platforms, ensuring accurate guest information and room availability.
- Maintained a clean and welcoming reception area to create a positive first impression for guests.
- Handled financial transactions accurately, including cash handling, processing payments, and balancing the register daily.
- Coordinated housekeeping services to ensure timely room turnovers and maintain cleanliness standards throughout the property.
Sales Coordinator
05.2013 - 03.2015
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Reviewed sales performance data regularly to identify areas for improvement and implement corrective actions when needed.
YMCA Volunteer
07.2013 - 12.2014
- Enhanced community engagement by organizing and leading YMCA events and activities.
- Strengthened relationships with local organizations through effective partnership development and collaboration efforts.
- Provided administrative support such as data entry, filing, or assisting with registration processes to enhance organizational efficiency.
- Supported diversity initiatives within the organization by participating in inclusive programming that promotes understanding across cultures.
- Gained knowledge and experience working with children in educational setting.
Cafeteria Worker
12.2009 - 01.2011
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
Education
No Degree - Bussines
Lambton College of Applied Arts And Technology
Ontario, ON01.2026
Bachelor of Science - Law Studies
Instituto De Estudios Superiores De Monterrey
México City12.2015
Skills
- Database Administration
- Scheduling and Calendar Management
- Account Reconciliation
- Contract Negotiations
- Documentation and Control
- Office Administration
- Payroll Processing
- Document Management
- Relationship Building
- Project Management
- Decision Making
- Problem Solving
- Conflict Resolution
- Customer Service
- Financial Administration
- Business Recordkeeping
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Administrative Office Manager
LUGMEVA MEX
01.2020 - 11.2023
Legal Representative
Walmart México And Central América
08.2016 - 10.2022
Food and Beverage Service Worker
08.2015 - 12.2015
Hostel Receptionist
05.2015 - 07.2015
YMCA Volunteer
07.2013 - 12.2014
Sales Coordinator
05.2013 - 03.2015
Cafeteria Worker
12.2009 - 01.2011
No Degree - Bussines
Lambton College of Applied Arts And Technology
Bachelor of Science - Law Studies
Instituto De Estudios Superiores De Monterrey
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