Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NITISH SHARMA

Toronto,Canada

Summary

Senior Project Manager | MBA, PMP, DASSM


Strategic and certified Project Manager with 10+ years of experience delivering enterprise-scale digital transformation and operational efficiency projects across aviation, real estate, and energy sectors. Proven ability to lead global cross-functional teams, manage multimillion-dollar budgets, and drive stakeholder alignment across business and technology verticals. Adept at driving organizational change, streamlining delivery pipelines, and delivering measurable improvements in time-to-market, customer satisfaction, and cost optimization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager

Serverless Guru (Client: Air Canada)
11.2024 - Current
  • Leading Agile delivery for the Digital Notifications Platform, supporting real-time communications for millions of passengers.
  • Partnering with business units, architects, and QA to ensure feature delivery aligns with corporate CX and digital goals.
  • Streamlined sprint velocity by 25% through backlog refinement and agile coaching.
  • Reporting to senior Air Canada leadership on delivery health, risk mitigation, and stakeholder alignment.

Project Manager

GryphTech
03.2022 - 10.2024
  • Directed global real estate tech rollouts for clients like RE/MAX and Century 21, achieving a 90% on-time delivery rate.
  • Standardized API communication protocols across portals, reducing support tickets by 30%.
  • Built and scaled Agile teams across 4 countries (15+ FTEs); improved throughput by 20%.
  • Leveraged Earned Value Management (EVM) to deliver on-budget and ahead-of-schedule execution.

Project Lead

Realgy Energy Services
05.2018 - 02.2022
  • Managed $2M+ multi-phase program integrating EDI systems across 13 utility providers.
  • Reduced data processing time by 30% and improved regulatory compliance.
  • Led SCRUM rituals; implemented dashboard tracking via JIRA and Confluence for transparency.
  • Improved forecasting accuracy and customer onboarding time via tariff system redesign.

Operations Analyst

Realgy Energy Services
11.2016 - 04.2018
  • Automated forecasting and scheduling tools using SQL/Tableau, saving 10+ hours/week.
  • Supported operations team with data integrity, energy reconciliation, and delivery accuracy.
  • Created custom reports and visualizations to support decision-making processes.
  • Assessed operational performance to identify areas for improvement.

Business Data Analyst

Simplicity Tech
05.2015 - 10.2016
  • Delivered sales insights and business performance dashboards to support strategic initiatives.
  • Conducted stakeholder interviews and workshops to gather and validate requirements.

Education

Master of Business Administration -

Clark University
Massachusetts, USA
06-2016

Bachelor of Technology -

GGSIP University
Delhi, India
06-2014

Skills

  • Strategic Project Management: Budgeting, Scope & Schedule Control, ERP Implementations, API Integrations, PMO Coordination
  • Delivery Excellence: Agile Project Execution, Hybrid Frameworks, Scrum/Kanban, EVM, Risk Management
  • Leadership & Collaboration: Cross-Functional Team Leadership, Executive Stakeholder Engagement, Vendor & Partner Management
  • Technical Expertise: Azure DevOps, Amazon Web Services, MS Project, JIRA, SQL, Tableau, ServiceNow, Visual Studio
  • Analytics & Reporting: KPI Tracking, Data Analysis, Cost Forecasting, Root Cause Analysis (RCA), Operational Optimization

Certification

  • PMP - Project Management Professional
  • DASSM - Disciplined Agile Senior Scrum Master
  • CAPM - Certified Associate in Project Management

Timeline

Project Manager

Serverless Guru (Client: Air Canada)
11.2024 - Current

Project Manager

GryphTech
03.2022 - 10.2024

Project Lead

Realgy Energy Services
05.2018 - 02.2022

Operations Analyst

Realgy Energy Services
11.2016 - 04.2018

Business Data Analyst

Simplicity Tech
05.2015 - 10.2016

Master of Business Administration -

Clark University

Bachelor of Technology -

GGSIP University

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