Waiza Ahmed
Toronto,ON
Summary
Dynamic Administrative Assistant with proven expertise at the Embassy of the State of Libya, excelling in customer relations and database management. Recognized for enhancing office efficiency through streamlined operations and effective time management. Adept at fostering professional relationships while maintaining confidentiality and delivering exceptional support to executive staff.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Embassy of the State of Libya
11.2019 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Education
Bachelor of Science - Computer Science
COMSATS University Islamabad
Islamabad12-2017
Skills
- Customer and client relations
- Strong problem solver
- Documentation, Reporting and File organization
- Time management
- Database entry
- Office administration
- Computer skills
- Mail handling
- Quality assurance
- Microsoft Office Suite
Languages
English
Professional Working
Timeline
Administrative Assistant
Embassy of the State of Libya
11.2019 - 12.2024
Bachelor of Science - Computer Science
COMSATS University Islamabad
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