Wynter Stanford
Sacramento
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Spine And Nerve Diagnostic Center
Roseville, CA
10.2024 - Current
- Assisted physicians in patient evaluations and treatment procedures to enhance care delivery.
- Managed patient scheduling and follow-ups, ensuring optimal appointment flow and patient satisfaction.
- Conducted comprehensive patient histories and vital sign assessments for accurate diagnostic support.
- Educated patients on pre- and post-operative care instructions to promote recovery and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Screener
Octapharma Plasma Center
Houston, TX
05.2022 - 12.2022
- Answered questions and provided appropriate assistance and communication to callers.
- Obtained patient vitals such as height, weight and blood pressure.
- Recorded patients' medical history, vital statistics or information such as test results into medical records.
- Utilized finger sticks and screening equipment to check hematocrit and protein levels.
- Registered new and current donors and conducted series of screening procedures to determine suitability for donation.
Rental Agent
Enterprise Rent-A-Car
Houston, TX
02.2021 - 05.2022
- Executed sales and marketing initiatives to increase revenue for company.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Managed multiple tasks in high-volume environment.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Barista
Starbucks
Walnut Creek, CA
01.2018 - 06.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prioritized drink requests while managing interruptions.
- Promoted additional items with beverages, increasing store sales.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
Target
Pleasant Hill, CA
09.2016 - 01.2018
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
Education
Cetification - Phlebotomy
Northwest Phlebotomy School
Houston01-2022
High School Diploma -
Carondelet High School
Walnut Creek, CA05-2020
No Degree - Health Sciences
Houston Community College
Houston, TXNo Degree - Health Sciences
Sacramento City College
Sacramento, CASkills
- Checking Product Quality
- OSHA Regulations
- Specimen Collection
- Screening Donors
- Upbeat and Positive Personality
- Needs Assessment
- Data Entry and Maintenance
- Call Documentation
- Efficient and Detail-Oriented
- Customer Retention Strategies
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
Certification
- First Aid/CPR Certified
- DPT - Donor Phlebotomy Technician
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Spine And Nerve Diagnostic Center
10.2024 - Current
Medical Screener
Octapharma Plasma Center
05.2022 - 12.2022
Rental Agent
Enterprise Rent-A-Car
02.2021 - 05.2022
Barista
Starbucks
01.2018 - 06.2020
Sales Associate
Target
09.2016 - 01.2018
High School Diploma -
Carondelet High School
Cetification - Phlebotomy
Northwest Phlebotomy School
No Degree - Health Sciences
Houston Community College
No Degree - Health Sciences
Sacramento City College