Wyatt Vietor
Tracy
Summary
Dynamic customer service professional with extensive experience at Spirit Halloween, excelling in sales promotion and inventory management. Proven ability to enhance guest experiences through effective communication and attention to detail. Skilled in operating point-of-sale systems, ensuring accurate transactions while fostering a collaborative team environment.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed at Four Corners.
Overview
2
2
years of professional experience
Work History
Four Corners
ashleigh reich
Tracy
03.2024 - Current
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Balanced cash register at end of shift according to established procedures.
- Greeted guests and sat customers at tables or in waiting areas.
- Answered telephone to provide dining information and take reservations.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Stocked server areas with supplies before, during and after shifts.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu items, describing ingredients and cooking methods upon request.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Spirit Halloween Associate
Spirit Halloween Store
Tracy
08.2023 - 11.2023
- Provided customer service support for inquiries, complaints, and returns.
- Helped customers locate items within the store using the inventory system.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected and located merchandise based on customer desires.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation and care.
- Organized backroom areas to maintain a clean and organized work environment.
- Processed payments using point-of-sale systems.
- Bagged or packaged purchases and wrapped gifts.
Education
Delta Charter High School
Tracy, CA05-2025
Skills
- Customer service
- Point of sale systems
- Inventory management
- Team collaboration
- Time management
- Sales promotion
- Attention to detail
- Computer skills
Timeline
Four Corners
ashleigh reich
03.2024 - Current
Spirit Halloween Associate
Spirit Halloween Store
08.2023 - 11.2023
Delta Charter High School