Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wyatt Beckley

Mission Viejo,CA

Summary

Professional with strong background in hospitality and customer service, ready to ensure safe and enjoyable environment for guests. Demonstrates excellent skills in communication and providing exceptional guest assistance. Thrives in team settings, adapting smoothly to changing demands and contributing to positive atmosphere. Reliable, approachable, and focused on delivering high-quality results.

Overview

4
4
years of professional experience

Work History

Music Director

Self-employeed
08.2022 - Current
  • Led live music performances and rehearsals, directing musicians to achieve top-notch performances.
  • Developed musicians' skills through focused rehearsals, ensuring high-quality performances.
  • Selected and arranged music for [5] holiday performances and special events.
  • Planned and scheduled rehearsals and performances and arranged details such as locations, accompanists and instrumentalists.
  • Developed and maintained relationships with artists, producers and other music professionals.

Sales Associate

Perspire Sauna Studio
05.2024 - 08.2024
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Host

Cheesecake Factory Restaurant
05.2023 - 08.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Handle Waitlists of up to 200 people

Sales Associate

Men's Wearhouse
03.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - Popular Music

University of Southern California
Los Angeles, CA
05-2026

Skills

  • Interpersonal relationships
  • Ensemble management
  • Customer service
  • Teamwork and collaboration
  • Adaptable to change
  • Problem-solving skills
  • Listening skills
  • Goal oriented
  • Multitasking proficiency
  • Effective time management
  • Outgoing personality
  • Stocking and receiving

Languages

French

Timeline

Sales Associate

Perspire Sauna Studio
05.2024 - 08.2024

Host

Cheesecake Factory Restaurant
05.2023 - 08.2023

Music Director

Self-employeed
08.2022 - Current

Sales Associate

Men's Wearhouse
03.2021 - 08.2022

Bachelor of Arts - Popular Music

University of Southern California
Wyatt Beckley