Wyatt Beaver

• Effectively and efficiently managed both Irrigation technician duties, and all administrative tasks
• Facilitated the planning and implementation of daily and weekly schedule for technicians
• First and direct line of communication to customers via email, call, or text
• Input service orders, resolved customer complaints, maintained communication between technicians
• Delivered high level of customer support by responding and coordinating services within 24 hours of complaint or concerned calls
• Sent and processed invoices, company expenses, and coordinated payroll
• Used quick books on a regular basis for most of the business operations

Irrigation technician:

• Installed, maintained, and repaired irrigation lines
• Manual labor included, using hand tools to, machine line puller, electrical wiring of control boxes
• Maintained office, warehouse, and inventory in an orderly organized manner
• Tracked and processed inventory and deliveries
• Organized both the warehouse and office for optimal storage and usage.

• Responsible for supervising and cleaning 2 food processing plants
• Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
• Reported detailed daily checklists, cleanliness reports, chemical tests, and timesheets to quality assurance
• Delegated and participated in cleaning duties, while maintaining standards at top quality
• Fostered a positive relationship between customers as well as employees

Aerial lift ticket

Fall protection ticket

• Trained over 90 new employees for a new store opening
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction including disgruntled customers
• Responded to customer needs through competent customer service and prompt problem-solving.
• Resolved concerns with products or services to help with retention and drive sales.
• Led by example and instructed employees to create great customer engagement and service
• Handled cash office duties, as well as opening and closing the store
• Managed cashiers and their responsibilities while creating a positive environment for customers and fellow associates