Wuraola Idowu
Winnipeg,MB
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
2
2
years of professional experience
Work History
Receptionist
Radisson Hotel Group
01.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Volunteer
Nigeria Heart Foundation
08.2019 - 04.2020
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Met with other volunteers and program leaders to discuss new service opportunities.
Store Associate
Best Foods Nigeria
01.2019 - 07.2019
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
Education
Bachelor of Business Administration - Accounting
Canadian Mennonite University
Winnipeg, MB11.2026
Skills
- Telephone Skills
- Business Correspondence
- Meeting Preparation
- Customer and Client Relations
- Business Administration
- Staff Management
- Sorting and Labeling
- Verbal and Written Communication
- PC Proficiency
- Expense Reporting
- Time Management
- Security Awareness
- Customer Service
- Mail Handling
Accomplishments
- Assisted management with the training of [Number] new staff members.
- Oversaw [description] project, resulting in [improvement].
- Increased office productivity [Number]% by implementing numerous process improvements.
Timeline
Receptionist
Radisson Hotel Group
01.2022 - 11.2022
Volunteer
Nigeria Heart Foundation
08.2019 - 04.2020
Store Associate
Best Foods Nigeria
01.2019 - 07.2019
Bachelor of Business Administration - Accounting
Canadian Mennonite University
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