Wun Yik Lam (Eugen)
Calgary,Canada
Summary
Immigration professional equipped with thorough understanding of immigration laws and procedures. Expertise in case management, preparing and filing documentation, and client consultation. Reliable team player known for adaptability and achieving results through collaborative efforts. Recently transitioned to the pet care industry, having obtained a certification in pet grooming in Hong Kong. Passionate about animal welfare and committed to providing high-quality grooming services. Seeking to leverage strong organizational skills and attention to detail in a new career path within the pet care field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Immigration Assistant
Hong Kong Government
07.2023 - 09.2024
- Senior Immigration Assistants (SIA) are mainly deployed on the Control Branch which performs upon-entry control at immigration control points, including intercepting wanted criminals and undesirables and denying their entry to Hong Kong
- There are responsible for examining individuals' passports, visas and other travel documents to determine their eligibility for entering and leaving Hong Kong
- SIA must be familiar with law on immigration control
- SIA may need to detain persons found to be in violation of immigration laws
- Participating in combating forged travel documents activities
- Performing registration of births, deaths and marriage duties
- Enhanced client satisfaction by providing timely and accurate information on immigration procedures and requirements.
- Contributed to the development of office protocols, streamlining workflows for increased efficiency.
- Reduced errors in immigration applications by meticulously reviewing and editing documents before submission.
- Improved team productivity by effectively delegating tasks and coordinating work schedules for multiple colleagues.
Immigration Assistant
Hong Kong Government
02.2016 - 07.2023
- Immigration Assistants are mainly deployed on general search, guard, escort, patrol, reception, driving and operational duties in connection with the enforcement of the immigration, registration of persons, births, deaths and marriage laws of Hong Kong, which include, but not limited to, the detection of forged documents
Education
MBA - Business administration
Anglia Ruskin University
United Kingdom10.2022
Bachelor's - Social Sciences
Lingnan University
Hong Kong06.2015
Skills
- Customer Service
- Adaptability and flexibility
- Problem-solving
- Teamwork
- Organization
- Research
- Time Management
- Computer Networking
- Computer skills
Certification
- Pet grooming level C
- Pet grooming level B
- Anesthesia free pet dental cleaning
- Pet first aid
- First Aid Certification
Languages
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
English
Full Professional
Timeline
Senior Immigration Assistant
Hong Kong Government
07.2023 - 09.2024
Immigration Assistant
Hong Kong Government
02.2016 - 07.2023
- Pet grooming level C
- Pet grooming level B
- Anesthesia free pet dental cleaning
- Pet first aid
- First Aid Certification
MBA - Business administration
Anglia Ruskin University
Bachelor's - Social Sciences
Lingnan University
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