Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cooler Worker
T&T Supermarket
04.2024 - 12.2024
Streamlined inventory management with accurate record-keeping and timely stock replenishment.
Communicated effectively with supervisors regarding inventory levels and potential shortages, aiding in proactive decision-making processes.
Ensured workplace safety by implementing proper lifting techniques and using appropriate equipment for heavy items.
Minimized product damage during transportation by securely packaging items according to established protocols.
Achieved consistent punctuality in fulfilling orders, resulting in increased customer satisfaction rates.
Maintained clean, orderly work environment free of hazards.
Flight Dispatcher
China Eastern Airlines
06.2007 - 02.2018
Applied simulations and other training techniques to instruct flight controllers on effective communication strategy.
Facilitated efficient crew scheduling by balancing workload, rest periods, and regulatory requirements to optimize performance and safety.
Maximized passenger satisfaction by addressing concerns promptly and professionally while adhering to company guidelines for compensation or rebooking as needed.
Managed crisis situations effectively by implementing emergency protocols and coordinating response efforts with relevant stakeholders.
Employment Specialist
Cargo Airport Services
09.2005 - 08.2006
Assisted clients with completing job applications and submitting resumes to improve interview chances.
Established strong relationships with local employers to match clients with suitable job opportunities.
Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.