W. Page TOBEY
McKinleyville
Summary
Retail manager with a proven track record in driving sales and operational excellence. Expertise in inventory management, customer service, and team leadership. Successfully enhanced store performance through strategic planning and effective sales campaigns. Recognized for fostering a collaborative environment that prioritizes teamwork and outstanding customer service.
Overview
20
20
years of professional experience
Work History
Store Manager
GameStop - Grapevine, TX
Eureka
09.2023 - Current
- Delivered 10.3% increase in sales results for 2024, followed by a 36% rise in 2025.
Executed targeted strategies to boost overall sales metrics year over year. - Maximized store profit by 46.4% in 2024 and 47.1% in 2025 due to effective sales training focused on high-margin preowned products.
- Enhanced shrink results to 1.9% through operational efficiency, achieving top ranking in District
- Conducted training sessions that resulted in the development of one Assistant Manager and five Keyholder.
Facilitated promotions of one Assistant Manager and five Keyholder to bolster operational efficiency.
Assistant Store Manager Merchandising
BIGLOTS
Vacaville
01.2021 - Current
- Improved Sales results to plan by 4.6% through merchandising and freight flow efficiency.
- Improved shrink results to 2.9% through operational efficiency results were #1 in District.
- Executed improved freight flow process resulting in a payroll saving of 8%. Payroll savings were re-allocated to sales floor resulting in stronger store presentation.
- Trained, developed and promoted a new freight processing lead
Retail Department Supervisor
BED BATH & BEYOND
Vacaville
01.2019 - 01.2021
- Improved Sales results by 4.2% in 2020. Results include location closure of 3 month due to Covid.
- Improved shrink results from -2.1% to -.6%.
- Trained, developed, and promoted 3 associates to strengthen store operational team.
- Led email capture pilot program through training, awareness, coaching and recognition. Resulting in top results in district.
- Executed Omni always rollout program for curbside pickup.
- Promoted from soft side Sales Leader to hard side Sales Leader in 6 months.
Store Manager
HALLMARK RETAIL
Fairfield
01.2010 - 01.2018
- Improved metrics significantly within the first 12 months.
- Increased Individual Average Transaction +23% in 7 years.
- Improved shrink results from -3.8% to 0.00% within inventory period. Resulting in #1 shrink results.
- Recruited, developed and retained top talent. Promoted three associates from within to strengthen location.
Store Manager
SEARS OUTLET LLC
Sacramento
01.2006 - 01.2009
- Promoted to Manage the first new ORDC- outlet, repair, and distribution center in 10 years.
- Complete build up of new location. Staffed, trained 75 new associates resulting in top sales to plan results in company at 172%.
- Exceeded profit plan by 47% during first year.
- Achieved an 94 accuracy rating on all repaired products. 6 percentage points higher than company expectation.
- Developed Assistant Manager to Store Manager, Sales Manager to Assistant Manager, and Sales Lead to Sales Manager upon my promotion.
Education
Bachelor's of Arts -
Hawaii Loa College
Kaneohe, HIKaneohe, HI
Skills
- Retail merchandising
- Talent acquisition
- Team leadership
- Skill enhancement coaching
- P&L management
- Inventory protection
- Employee development
- Operational efficiency
Locations
- Eureka, CA
- Vacaville, CA
- Fairfield, CA
- Sacramento, CA
References
References available upon request.
Timeline
Store Manager
GameStop - Grapevine, TX
09.2023 - Current
Assistant Store Manager Merchandising
BIGLOTS
01.2021 - Current
Retail Department Supervisor
BED BATH & BEYOND
01.2019 - 01.2021
Store Manager
HALLMARK RETAIL
01.2010 - 01.2018
Store Manager
SEARS OUTLET LLC
01.2006 - 01.2009
Bachelor's of Arts -
Hawaii Loa College