Wow Hanphitak
Summary
Professional and customer-focused hospitality management student with six years of experience in the restaurant industry. Skilled in delivering exceptional guest service, upholding a positive attitude, and managing multiple responsibilities in fast-paced environments. Committed to expanding knowledge and skills in hospitality operations to continuously enhance guest experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Thai Green Elephant Restaurant
02.2020 - Current
- Provided outstanding customer service in a fast-paced restaurant, ensuring high guest satisfaction.
- Addressed customer inquiries and issues promptly using strong problem-solving skills.
- Effectively managed orders, ensuring accuracy and timely delivery.
Kitchen Helper
Thai Green Elephant Restaurant
12.2017 - 01.2020
- Assisted with food preparation, ensuring efficiency and quality in a high-volume kitchen.
- Coordinated front and back-of-house operations to streamline service.
- Demonstrated strong teamwork and adaptability, contributing to operational success.
Education
Diploma - Hospitality Management
Camosun College
Victoria, BC06-2026
High School Diploma -
Victoria High School
Victoria, BC06.2019
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Team collaboration
- Multitasking and organization
- Attention to detail
Certification
- Serving It Right, 01/01/24
- Food Safe, 08/01/20
Hobbies and Interests
- Sports: Badminton
- Creative Interests: Photography, Cooking
Key Qualifications
- Six years of experience in the restaurant industry, providing exceptional service and surpassing guest expectations.
- Strong ability to warmly greet guests, ensuring a positive and inviting dining experience.
- Skilled at multitasking, including food preparation and customer service, in a fast-paced restaurant environment.
- Proficient in efficiently processing orders and handling credit card transactions through POS systems.
- Highly organized and punctual, arriving early to prepare and set up for shifts.
Languages
Thai
Native or Bilingual
English
Professional Working
Timeline
Server
Thai Green Elephant Restaurant
02.2020 - Current
Kitchen Helper
Thai Green Elephant Restaurant
12.2017 - 01.2020
High School Diploma -
Victoria High School
Diploma - Hospitality Management
Camosun College
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