Woojung Park
Los Alamitos
Summary
As an efficient and hard-working employee, I have taken up many responsibilities at my different positions. I am skilled at managing products, assisting customers, and taking up high-volume tasks. As a fast learner and a willingness to get along, I am well-suited in a detail and teamwork oriented work space.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bob's Discount Furniture
12.2022 - Current
- Answered customer questions about fit, accessories, and care of merchandise.
- Built lasting relationships with clients, resulting in repeat businesses and a loyal customer base.
- Boosted customer satisfaction levels through exceptional service, and addressing concerns promptly.
- Assisted customers in selecting the perfect furniture pieces for their homes or offices.
- Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
Grocery Clerk
Sprouts Farmers Market Inc.
08.2017 - 01.2022
- Maintained knowledge of current grocery products and any that were newly added.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Set up sales and promotional displays on the sales floor.
- Periodically checked the shelves to rotate out expired/damaged products.
- Provided customer service by identifying and recommending products as well as special ordering items we normally did not carry.
- Operated various types of equipment including balers and pallet jacks, including manual and electric.
- Restocked items that were on low supply.
- Ordered items from suppliers whenever we did not have them on hand.
- Trained and assisted new department team members.
- Set up sample stands with vendors to maximize merchandise and store sales.
- Assisted with grocery inventory counting.
Front End Courtesy Clerk
Sprouts Farmers Market Inc.
07.2016 - 08.2017
- Bagged our merchandises as the customers checked out their products.
- Assisted any department that needed backup for whatever reason.
- Collected the carts that were left out in the parking lot and neighboring stores, and returned them to the cart bays.
- Kept the store in a tidy fashion, from performing store sweeps, cleaning the restrooms, as well as collecting and throwing out the trash.
- Performed necessary duties on closing shifts, which included wiping down the check-out stands as well as the duties mentioned above.
- Engaged in customer service, which included taking calls, helping them look and reach for any items, carrying out groceries, and fulfilling any specific requests.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06.2016
Skills
- Operating pallet jacks and balers
- Fast Learner
- Bilingual (Korean)
- Product Knowledge
- Customer Assistance
- Department operations
- Employee training
- Placing orders
- Store Opening and Closing
- Sales expertise
- Transaction Processing
- Product Recommendations
- Policy and Procedure Adherence
Timeline
Sales Associate
Bob's Discount Furniture
12.2022 - Current
Grocery Clerk
Sprouts Farmers Market Inc.
08.2017 - 01.2022
Front End Courtesy Clerk
Sprouts Farmers Market Inc.
07.2016 - 08.2017
High School Diploma -
Los Alamitos High School
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