Woodruff Larson
Diamond Bar
Summary
Dynamic Independent Claims Adjuster with extensive experience at Eberl Claims Service, excelling in liability analysis and claims investigation. Proven track record of enhancing client satisfaction through empathetic communication and meticulous damage assessments. Highly motivated and detail-oriented, adept at negotiating favorable settlements while safeguarding company interests.
NIPR #8603062
Overview
32
32
years of professional experience
1
1
Certification
Work History
Independant Claims Adjuster
Eberl Claims Service
07.2016 - Current
- Provided consistent follow-up on outstanding case information requests ensuring prompt resolution.
- Identified potential instances of fraud by thoroughly investigating suspicious claim activities, safeguarding company assets from potential losses.
- Built strong relationships with clients through empathetic communication and active listening during the adjustment process.
- Conducted comprehensive site inspections to assess property damage accurately, ensuring precise evaluation of required repairs or replacement costs.
- Served as a liaison between policyholders, repair vendors, and legal representatives to facilitate smooth claims handling processes.
- Attended industry workshops to stay informed about new developments in insurance laws impacting client needs.
- Increased client satisfaction by efficiently resolving insurance claims disputes and providing timely updates.
- Handled a high volume of claims, prioritizing cases based on severity and urgency for optimal resolution.
- Utilized advanced software tools to streamline claims management processes, increasing efficiency and productivity.
- Negotiated favorable settlements for policyholders while protecting company interests and minimizing financial risk.
Independent Insurance Adjuster
Southern California Adjusters
10.2006 - 10.2011
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Attended industry conferences to stay current on emerging trends in the field of insurance adjusting, fostering continuous improvement in my work methods.
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
Independent Insurance Adjuster
Property Damage Appraisers
08.1993 - 10.2007
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Attended industry conferences to stay current on emerging trends in the field of insurance adjusting, fostering continuous improvement in my work methods.
- Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
- Evaluated policy coverage details using advanced analytical skills to determine appropriate payout amounts accurately without overpayment or underpayment issues arising later on down the line between parties involved within an incident report scenario contextually relevant towards each unique situation encountered daily basis when working as an Independent Insurance Adjuster representing various companies across different states nationwide USA region specific locations accordingly so forth thus far henceforth moving forward hereafter going onwards prior past experience wise speaking terms.
Independent Insurance Adjuster
Pilot Catastrophe Services
09.2005 - 12.2005
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
- Evaluated policy coverage details using advanced analytical skills to determine appropriate payout amounts accurately without overpayment or underpayment issues arising later on down the line between parties involved within an incident report scenario contextually relevant towards each unique situation encountered daily basis when working as an Independent Insurance Adjuster representing various companies across different states nationwide USA region specific locations accordingly so forth thus far henceforth moving forward hereafter going onwards prior past experience wise speaking terms.
Education
No Degree -
Vale International
Dallas, TX01-2007
Skills
- Liability analysis
- Claims investigation
- Damage assessment
- Policy interpretation
- Property evaluation
- Insurance law
- Customer service
- Problem-solving
- Highly motivated
- Attention to detail
- Multitasking and organization
- Critical thinking
Certification
NIPR #8603062
Texas Lic # 2143879
Licenced in 13 other states to Include New york, Pennsylvaia, N. and S Carolina and all gulf states.
Timeline
Independant Claims Adjuster
Eberl Claims Service
07.2016 - Current
Independent Insurance Adjuster
Southern California Adjusters
10.2006 - 10.2011
Independent Insurance Adjuster
Pilot Catastrophe Services
09.2005 - 12.2005
Independent Insurance Adjuster
Property Damage Appraisers
08.1993 - 10.2007
No Degree -
Vale International
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