Woldine Juste
SOCIAL SERVICE WORKER
Ottawa,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Scheduling Coordinator
Personal Choice Independent Living
01.2022 - Current
- Maintaining and updating schedules, calendars, and agendas
- Answer scheduling queries via email and phone
- Document scheduling processes and keep thorough records
- Perform other administrative tasks when required
- Made timely changes and updates to schedules central scheduling system daily, created initial schedules
- Coordinates with recruiter and HR Coordinator when onboarding new candidates
Medical Office Administrator
Evans Medical Center
01.2022 - 04.2022
- Scheduling software/ Oscar/ Gold Care
- Answering phones
- Interacting with patients
- Attention to detail
- Time management
- Strong verbal and written communication
Education
Medical Office Administration Diploma -
Willis College
Ottawa, ON01.2022
Associate of Science - Social Service Worker
Algonquin College
Ottawa, ON01.2020
Associate of Applied Science - Early Childhood Education
Mohawk College
Hamilton, ON09.2016
Personal Support Worker Diploma -
Central Health Institute
Hamilton, ON01.2007
Skills
- More than 10 years of experience working with the community
- Valid CPR and First Aid certificate
- Bilingual in French and English, fluent in Creole
- Professional, responsible, and sensitive to confidential issues
- Ability to work alone or in a diverse team and take initiative
- Ability to establish limits necessary to create a non-judgmental, confidential, and respectful environment
- Good computer skills in Microsoft Word, PowerPoint, Outlook, and Excel
- Good communication skills
- Proficiency with Medical software knowledge
- Customer service competencies
- Medical billing and Coding
- Highly organized with the ability to maintain accurate patient records and appointment scheduling
- Medical Terminology
Training
- Management Training courses, 2023
- Certified in CPR and First Aid Training (Level C), 2022
- Immigrant Women’s center, Telephone Skills program, 2008
- National Association of Career Colleges Canada, Central health Institute (PSW), 2007
Timeline
Medical Office Administrator
Evans Medical Center
01.2022 - 04.2022
Scheduling Coordinator
Personal Choice Independent Living
01.2022 - Current
Medical Office Administration Diploma -
Willis College
Associate of Science - Social Service Worker
Algonquin College
Associate of Applied Science - Early Childhood Education
Mohawk College
Personal Support Worker Diploma -
Central Health Institute