Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rana Hassanpoor

Barista
Toronto

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace. Certified in safe food handling and Smart Serve.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shift Lead – Barista, Cook, Baker

The Yeti Café
09.2021 - 01.2025
  • Inventoried materials to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Established positive rapport with customers and staff members through strong communication skills.
  • Received and processed cash and card payments on Square Point of Sale register.
  • Completed store opening and closing procedures and balanced tills.

Research Lab Assistant

Wilfrid Laurier University
09.2020 - 03.2021
  • Executed clerical tasks including email correspondence, memo composition, subject briefings, and inventory management
  • Contributed to development of relevant surveys and questionnaires.
  • Developed, refined, and implemented research procedures.

Front End Office Assistant

Eye and Optical Consultants
09.2018 - 12.2019
  • Communicated changes to the appointment plan with patients and families
  • Transferred all physical patient files onto online patient portal software
  • Briefed patients on pre-op and post op procedures

Health Plus Pharmacy Assistant

Mackenzie Health Hospital
08.2017 - 08.2018
  • Stocked and took inventory of all medications
  • Filled, organized, and processed prescriptions
  • Partook in patient education and counseling on medications effects and side effects

Senior Counsellor

York Region District School Board
06.2016 - 08.2017
  • Consulted individual education plans to meet respective learning needs of students
  • Provided mentorship, support, and leadership opportunities to the Junior Counselors
  • Collaborated with peers and Program Leaders to enhance programming and learning for all students

Education

Undergraduate BSc - Neuroscience

Wilfrid Laurier University
12.2024

Skills

Food safety

Beverage preparation

Espresso machine operation

Opening and closing duties

Cash handling

Friendly and outgoing

Latte art

Team player

Attention to detail

Cleanliness

Team collaboration

Problem-solving

Certification

Smart Serve – Food Handler – First Aid

Timeline

Shift Lead – Barista, Cook, Baker

The Yeti Café
09.2021 - 01.2025

Research Lab Assistant

Wilfrid Laurier University
09.2020 - 03.2021

Front End Office Assistant

Eye and Optical Consultants
09.2018 - 12.2019

Health Plus Pharmacy Assistant

Mackenzie Health Hospital
08.2017 - 08.2018

Senior Counsellor

York Region District School Board
06.2016 - 08.2017

Undergraduate BSc - Neuroscience

Wilfrid Laurier University
Rana HassanpoorBarista