Wivine N’ Kobok
Gatineau,Canada
Summary
Detail-oriented administrative support professional with bilingual skills. Strong organizational and analytical abilities ensure effective office management and timely support for senior management. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Centre D'action Bénévole de Gatineau
Gatineau, Canada
07.2025 - Current
- Managed office supplies and inventory, ensuring availability of necessary items at all times
- Oversaw daily office operations, including managing incoming calls, emails, and mail
- Scheduled and coordinated meetings, conferences, and travel arrangements for senior management
- Provided general administrative support such as data entry, filing, and managing correspondence
Program Assistant/Visa Officer
Immigration, Refugee and Citizenship Canada
10.2024 - 05.2025
- Searching, compiling, updating, validating and processing data from various systems and databases while addressing discrepancies or anomalies.
- Communicating with other areas of the Department or other federal/provincial government Departments/agencies and members of the general public to obtain and provide information.
- Processing and assessing visa applications
- Communication with embassies.
- Safekeeping of official passports, mailing of official passports (Mail-out).
- Creating/maintaining physical files.
Agent/Data entry clerk
cowan Insurance
02.2023 - 10.2024
- Perform high-volume data entry into the appropriate databases
- Review data for completeness and accuracy
- Perform duties relating to filing, photocopying, printing and scanning
- Support the Administrative Services Agents in various clerical tasks, such as preparing correspondence and confidential documents
- Interact with a variety of stakeholders and other team members to complete day-to-day tasks
- Use basic office equipment (photocopy machine, computer, label machine, etc.)
- Performing data searches, verifying and editing data as required
- Participate in various special projects including continuous improvement initiatives Process various administrative inquiries and ad-hoc tasks
Census operators
Statistics Canada
03.2021 - 07.2021
- Census Help Line: Respond to telephone inquiries regarding the census, process respondent requests for additional measures, and assist callers with completing their questionnaires.
- Capture: Capture the data from the questionnaires into the processing system (data entry)
- Coding: Turn written responses into numerical codes using reference files.
Education
Bachelor of Communication & Media Studies - Communications
Carleton University
Ottawa, ON06-2022
College diploma - social science
Heritage College
Gatineau01-2019
High school diploma -
Polyvalente Nicolas-Gatineau
Gatineau, QC07-2016
Skills
- Bilingual
- Analytical skills
- Synthesis skills
- Information seeking
- Organizational skills
- Deadline management
- Patience
- Teamwork
- Relationship building
- Creativity
- Interpersonal communication
- Adaptability
- Cultural adaptability
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Microsoft Office
- Critical thinking
- Microsoft PowerPoint
Hobbies and Interests
- Dance
- Music
- Traveling
- Soccer
- Hockey
- Reading
References
Available upon request
Volunteer Experience
Communauté Catholique Bondeko d’Ottawa-Gatineau
Coordinator, 09/23-present
- Compiling lists of all tasks needed to be accomplished
- Evaluating performances, Improving day-to-day processes, updating information as it becomes available
- Ordering, tracking, and reporting materials and deliveries, collaborating with team members to set events goals and plan strategies to meet them,
- Managing special projects, conducting meetings, assist in preparation of operating budget and maintain inventory and budgetary controls,
- Solving problems between team members
Timeline
Administrative Assistant
Centre D'action Bénévole de Gatineau
07.2025 - Current
Program Assistant/Visa Officer
Immigration, Refugee and Citizenship Canada
10.2024 - 05.2025
Agent/Data entry clerk
cowan Insurance
02.2023 - 10.2024
Census operators
Statistics Canada
03.2021 - 07.2021
Bachelor of Communication & Media Studies - Communications
Carleton University
College diploma - social science
Heritage College
High school diploma -
Polyvalente Nicolas-Gatineau
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