Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Witness Nkiwane

Edmonton

Summary

Driven by a robust background in warehouse and retail environments, notably with Princess Cruises, I excel in inventory management and customer service. Demonstrating strong organizational skills and a knack for problem-solving, I've effectively enhanced store efficiency and customer satisfaction. My collaborative spirit and leadership have consistently uplifted team performance, making me a valuable asset to any employer.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Packing and Shipping Clerk

Imperial Distributors Canada Inc
01.2024 - Current
  • Minimizing returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
  • Improving on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays.
  • Sealing, packing, labeling and affixing postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Handling fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
  • Supporting a positive work environment through consistent communication and teamwork, fostering strong relationships among colleagues.
  • Enhancing packing efficiency by implementing an organized system for inventory and supplies management.
  • Reducing shipping errors by conducting thorough quality checks for all outgoing packages.
  • Managing stock levels efficiently, conducting routine audits to prevent overstocking or shortage situations.

Store Associate

Princess Cruises
10.2022 - 06.2024
  • Organized, stocked and maintained inventory room
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash
  • Unloaded merchandise and organized incoming shipments
  • Attended staff meetings regularly to stay informed about company news and updates
  • Stocked merchandise onto shelves and ensured proper placement of items
  • Reported any safety hazards or maintenance issues to management promptly for resolution
  • Coordinated with managers and teammates to keep correct inventories
  • Monitored store for spills or disorganized items and cleaned or corrected
  • Conducted regular inventory checks to identify low stock levels or discrepancies
  • Replenished supplies by monitoring and sourcing inventory
  • Kept store shelves, racks and bins presentable with resets
  • Located requested items from racks or storage areas

Warehouse Assistant

SGX Logistics Warehouse
10.2016 - 03.2020
  • Packed orders accurately for timely delivery to customers
  • Rotated stock regularly to prevent spoilage or obsolescence
  • Operated barcode scanners to track incoming and outgoing materials
  • Prepared shipping labels and documentation for outbound orders
  • Responded quickly to urgent, customer-facing issues
  • Identified and resolved inventory issues with daily cycle counts and consistent audits
  • Ensured adherence to proper storage methods and temperature controls for perishable items
  • Helped load and unload customer goods onto trucks and into warehouse
  • Implemented safety protocols to minimize accidents in warehouse
  • Updated computer systems with accurate inventory information
  • Assisted in receiving and processing incoming shipments
  • Contributed to warehouse cleanliness, sweeping, mopping and disposing of trash
  • Organized warehouse inventory for easy accessibility
  • Packed stock in neat, organized and secure fashion
  • Conducted regular inventory checks to maintain accurate records
  • Collaborated with team members to optimize work efficiency
  • Resolved any issues or discrepancies related to inventory promptly
  • Alerted management when warehouse supplies needed replenishment
  • Assembled products as needed for customer orders or display purposes
  • Coordinated with supervisors on daily tasks and priorities

Warehouse Packer

Strauss
04.2013 - 07.2016
  • Supported shipping operations, assembling boxes and containers in advance for ease of use
  • Minimized errors by verifying orders and labels prior to shipment
  • Monitored temperature-sensitive items during packing process
  • Packed customer orders efficiently and accurately
  • Assisted in loading and unloading delivery trucks
  • Maintained organization and cleanliness of warehouse space
  • Checked shipping documents for accuracy prior to processing shipments
  • Sorted items based on size, type, or destination before packing them into appropriate containers
  • Assembled shipping pallets according to company guidelines
  • Inspected items for damage before packaging them for shipment
  • Utilized computer system to track inventory and update product information
  • Protected products from damage, following best practices for box selection, weight limits and packing materials
  • Met quality assurance standards, identifying and removing defective products from packing line
  • Conducted inventory checks on regular basis
  • Achieved delivery targets with quick picking, packaging and shipment
  • Communicated effectively with coworkers to address any issues or concerns in warehouse environment
  • Collaborated with team members to achieve daily production goals

Education

High School Certificate -

Nyaradza High School
10.2008

Skills

  • Customer Service

  • Problem-solving acumen

  • Interpersonal relationship building

  • Patience and empathy demonstration

  • Team Collaboration Aptitude

  • Active listening techniques

  • Customer Assistance

  • Physical Stamina Maintenance

  • Flexible Schedule Adaptability

  • Team Leadership

  • Effective communication abilities

  • Attention to Detail Focus

  • Organizational Skills Development

  • Strong Communication and Interpersonal Skills

  • Ability to Lift 40 pounds

  • Safety and Cleanliness Standards

  • Excellent Communication

  • Time management mastery

  • Merchandise Display Creativity

  • Inventory Control

  • Store Cleanliness Maintenance

  • Financial records oversight

  • POS Systems

  • Safety oversight

  • Inventory management proficiency

  • Loss prevention awareness

  • Conflict resolution competency

  • Stock replenishment efficiency

  • Product Knowledge Expertise

  • Store Organization

  • Store Policies and Procedures

  • Exceeding Customer Expectations

  • Networking abilities

  • Decision-Making

  • Professionalism

  • Reliable and Responsible

  • Security Practices

  • Excellent Written and Verbal Communication

  • Teamwork and Collaboration

  • Professional Demeanor

  • Product display

Certification

  • Forklift Operators Certificate
  • CPR and First Aid Certificate

Languages

English
Full Professional

References

References available upon request.

Timeline

Packing and Shipping Clerk

Imperial Distributors Canada Inc
01.2024 - Current

Store Associate

Princess Cruises
10.2022 - 06.2024

Warehouse Assistant

SGX Logistics Warehouse
10.2016 - 03.2020

Warehouse Packer

Strauss
04.2013 - 07.2016

High School Certificate -

Nyaradza High School

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Witness Nkiwane