WISDOM BABALOLA
Barrie,Canada
Summary
I am an Employment Strategist at Community Living Central York (CLCY), where I help people with developmental disabilities find meaningful and fulfilling work opportunities in the community. I also work as a Healthcare Support Professional at the Community Living Association for South Simcoe, where I provide support and assistance to clients with various mental and physical challenges. I have over five years of experience in the Community and Social Services sector in Canada and the United States of America. My core competencies include office management, people management, analytical problem-solving, strategic thinking, project management, health informatics, and relationship-building. I have a passion for human capital development and empowering people to achieve their full potential. I have a proven track record of developing and maintaining cooperative links with employers, stakeholders, and other employment-related services and creating and facilitating presentations and workshops. I have also successfully implemented behavioral management programs and developed behavior plans and strategies for clients. I am proficient in using various Microsoft Office tools, video conferencing applications, and electronic documentation systems. My key strengths are strategic thinking in Leadership and excellent planning skills to implement policies and plans. I have a strong ability to teach, coach, mentor, train, and motivate subordinates and excellent English communication skills. I am a native Speaker and Writer.
Overview
12
12
years of professional experience
Work History
Employment Strategist
Community Living Central York
03.2024 - Current
- Meets with potential employers in the community and explore opportunities
- Obtains complete working knowledge of the employer’s expectations
- Develops and maintains cooperative and supportive links with other employment-related services
- Plans, prepares and facilitates presentations and workshops for area employers
- Meet and consult with people to determine personal employment barriers, interests, and goals through intake assessment
- Create individual resumes and cover letters, conduct pre-employment preparation, including interview prep, mock interviews, resume drop-off training, and job search assistance.
Direct Support Professional
Community Living Association for South Simcoe
08.2022 - Current
- Evaluate clients who are non-verbal
- With mental disabilities and autism, among others, skills, and daily needs
- Provide support and assistance and develop behavior plans and strategies, including calming techniques and a communication system
- Counsel clients in making daily decisions and supporting them in life skills planning
- Supervise clients’ activities, keep reports on their behavior, and develop plans to support them better
- Implement behavioral management programs such as crisis prevention, which support clients in coping with challenging behaviors based on regulations and parameters set by the Ministry of Community and Social Services
- Collect, track, and analyze behavioral data for each client to evaluate the program’s effectiveness
- Execute behavioral interventions such as crisis prevention techniques to help clients de-escalate and calm down in emergency and challenging situations.
Project Coordinator (Student Intern)
Synsyma Technologies Inc.
09.2021 - 12.2021
- Writing Project Agreements and how to elicit requirements and collaborate with Stakeholders
- Help with Stakeholder engagement in pursuit of the ongoing project
- Develop Business Requirements and write Functional and non-functional Requirements
- Assist the project team with daily tasks, coordination, and support
- Collaborate and keep the lines of communication open when working with team members and stakeholders
- Building close relationships with peers and other business partners
Support Health Worker
Divine Residential Home
01.2017 - 12.2020
- Monitor the use of diagnostic services, in-patient beds, and facilities to ensure effective use of resources
- Develop and implement plans for new programs, special projects, new material, equipment acquisitions, and future staffing that have turned the Dive Residential facilities into the preferred in the city of operation
- Following the care plan, observe and write a report of any significant findings and/or changes in patient/resident/client’s behavior to the appropriate registered member of the healthcare team
- Report behavioral and clinical changes to the manager
- Self-actualization by helping patient/resident/client to reach maximum potential.
Business Development Consultant
Ogzil Global Solutions
01.2017 - 05.2020
- Plan, direct and evaluate business activities of resellers in wholesale trading of solutions across the assigned territory
- Supports company operations by maintaining office systems and supervising staff.
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
- Collaborate with the finance, IT, and Inventory departments to determine credit limits, fix prices, and identify solutions and services to be offered for sale
- Evaluate and improve customer service through weekly trade visits, promptly responding, resolving, and escalating issues where necessary
- Recruited, hired, trained, supervised, and motivated field sales staff and set quarterly sales targets in territories
- Frequently research the effect of competitors' solutions and services on our sales volume
- Regularly conduct market research and observe trends to determine solutions and services of interest to resellers and forecast sales volume
- Develop and implement marketing strategies to generate more sales
- Responsible for international trade development and expansion
- Liaise with stakeholders in both Nigeria and the United States.
Corporate Sales Manager
Ogzil Global Solutions
09.2014 - 12.2016
- Coordinate profitable sales engagements with the sales team
- Recruited, hired, trained, supervised, and motivated field sales staff and set quarterly sales targets in territories
- Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible
- Supports company operations by maintaining office systems and supervising staff.
- Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
- Regularly conduct market research and observe trends to determine solutions and services of interest to resellers and forecast sales volume
- Advising senior management on maximizing business relationships and creating an environment where customer service can flourish
- Collaborate with the finance, IT, and Inventory departments to determine credit limits, fix prices, and identify solutions and services to be offered for sale.
Enterprise Account Manager
Westcon Africa Distribution (Nigeria) Ltd (Representing Motorola Solutions)
09.2012 - 08.2014
- Develop and execute sales strategies (End User Demand Generation and Channel Partner Led Marketing)
- Promote sales to existing clients and identify and solicit potential clients
- Proactively sell solutions encompassing a wide range of products or services from Motorola Solutions
- Develop Strong relationships with key customer contacts and leverage Motorola Solutions’ advantage
- Create and Deliver High-Impact Sales presentations
- Capable of product training for end users and channel partners
- Use full knowledge of customers’ business and market economics to position effectively versus competition
- Uncovering new opportunities and identifying new partners to help create demand for Motorola Solutions in the West Africa region
- Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
- Completes operational requirements by scheduling and assigning employees and following up on work results.
- Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.
- Maintains office staff by recruiting, selecting, orienting, and training employees.
- Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Acting as a trusted adviser, assessing clients' needs and resources and recommending the appropriate enterprise solutions
- Provide input into product design/specification where devices must be tailored to suit clients' needs
- Develop reports and proposals as part of sales presentations to illustrate the benefits of using devices and solutions
- Prepare and administer sales contracts
- Have a regular pipeline of prospects to draw business from
- Consult with clients after sales to resolve problems and to provide ongoing support with the assistance of Technical Architects
- Report technical problems related to equipment to Technical Architects for troubleshooting
- Provide training manuals and often hands-on training to end-customers staff in equipment operation and maintenance
- Led sales team in West Africa in building relationships with business clients and managing negotiations of sales contracts
- Works with the marketing department to understand and communicate marketing messages to the field.
Education
Doctor of Strategic Leadership (DSL) - Strategic Leadership (Healthcare Leadership)
Regent University
Virginia Beach, VA United States08.2026
Postgraduate Certificate in Project Management - Project Management
George Brown College
08.2022
Postgraduate Certificate in Health Informatics - Heath Informartics
George Brown College
12.2021
Master of Science - Health Services Administration
California State University
San Bernardino, CA United States07.2020
MBA - Business Administration
Federal University of Technology
Akure, Nigeria04.2010
Post Graduate Diploma in Mass Communications - Mass Communication
The Polytechnic Ibadan
Ibadan, Nigeria02.1997
Associate degree in Mass Communications - Mass Communication
The Polytechnic Ibadan
Ibadan, Nigeria03.1994
Skills
- Data Analytics
- Brand strategy
- Customer Segmentation
- Scenario Planning
- Content Development
- Audience Engagement
- Talent Development
- Project Coordination
- Team Leadership
- Sponsorship Program Implementation
Languages
English
Full Professional
Timeline
Employment Strategist
Community Living Central York
03.2024 - Current
Direct Support Professional
Community Living Association for South Simcoe
08.2022 - Current
Project Coordinator (Student Intern)
Synsyma Technologies Inc.
09.2021 - 12.2021
Support Health Worker
Divine Residential Home
01.2017 - 12.2020
Business Development Consultant
Ogzil Global Solutions
01.2017 - 05.2020
Corporate Sales Manager
Ogzil Global Solutions
09.2014 - 12.2016
Enterprise Account Manager
Westcon Africa Distribution (Nigeria) Ltd (Representing Motorola Solutions)
09.2012 - 08.2014
Doctor of Strategic Leadership (DSL) - Strategic Leadership (Healthcare Leadership)
Regent University
Postgraduate Certificate in Project Management - Project Management
George Brown College
Postgraduate Certificate in Health Informatics - Heath Informartics
George Brown College
Master of Science - Health Services Administration
California State University
MBA - Business Administration
Federal University of Technology
Post Graduate Diploma in Mass Communications - Mass Communication
The Polytechnic Ibadan
Associate degree in Mass Communications - Mass Communication
The Polytechnic Ibadan
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