Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Open To Work

Wisdom Toso-Akande

Ottawa,ON

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

CashierCustomer Service Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Ottawa, ON
Open to relocation: Yes

Salary Range

$41000/yr - $200000/yr

Important To Me

Work-life balanceCareer advancementFlexible work hoursPersonal development programsWork from home optionHealthcare benefitsCompany CultureTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekPaid time off

Summary

Dedicated customer service representative with a strong focus on problem resolution and team collaboration. Proven ability to manage cash handling and ensure high customer satisfaction in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Cashier

Domino's Pizza Nigeria
Lagos, Nigeria
11.2024 - 09.2025
  • Managed cash register operations, ensuring accurate cash transactions in high-volume setting.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed diverse payment methods, maintaining accuracy and efficiency at cash register.
  • Issued receipts and provided change, enhancing customer satisfaction during payment process.
  • Processed customer orders efficiently and accurately at a fast-paced environment.
  • Maintained cleanliness and organization of the work area during shifts.

Customer Service Representative

KFC
Lagos, Nigeria
07.2023 - 08.2024
  • Delivered friendly service to customers in fast-paced environment, enhancing overall customer experience.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Facilitated high customer satisfaction by resolving problems with knowledgeable and friendly service, ensuring repeat business.
  • Assisted customers with menu selections and special requests.
  • Managed cash register and processed customer payments efficiently.
  • Collaborated with team members to ensure timely order preparation.
  • Maintained calm and professionalism in stressful circumstances, effectively diffusing tense situations to preserve customer relationships.
  • Maintained cleanliness of dining area and kitchen counters.

Education

High School Diploma -

TVO ILC
Ottawa, ON

Skills

  • Customer service and support
  • Order processing
  • Cash handling
  • Menu knowledge
  • Time management
  • Task prioritization
  • Problem resolution
  • Team collaboration
  • Communication skills

Languages

English
Full Professional

Timeline

Cashier

Domino's Pizza Nigeria
11.2024 - 09.2025

Customer Service Representative

KFC
07.2023 - 08.2024

High School Diploma -

TVO ILC

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Wisdom Toso-Akande