Wisdom Obika
Mississauga,ON
Summary
Highly skilled and enthusiastic professional pharmacist with more than 5 years of experience managing operations in patient-centric medical offices. Selected by Medplus Pharmacy Limited as Best Pharmacist in the Region for 2023. Successfully managed a high performing pharmacy branch leading a productive and efficient office staff. Strong customer service skills, budgeting, supply management and pharmaceutical care services.
Overview
5
5
years of professional experience
Work History
Pharmacy Branch Manager
Medplus Pharmacy
12.2021 - 11.2023
- Streamlined pharmacy operations for increased efficiency by implementing new inventory management systems.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Pharmacist
Medplus Pharmacy
02.2021 - 12.2021
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Optimized drug therapy for patients by closely monitoring lab results, vital signs, and clinical response to medications.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
Clinical Pharmacist
University Of Abuja Medical Center
07.2018 - 06.2019
- Served as a drug information resource for healthcare professionals, improving prescribing practices across the institution.
- Participated in continuous professional development activities to stay current on evolving trends within clinical pharmacy practice.
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Played an integral role in emergency response situations, providing expert guidance on appropriate drug therapy interventions during critical moments of patient care.
- Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.
Education
Canadian Equivalency Pharmacist Certification -
Pharmacy Examining Board of Canada
Toronto, ON05.2024
Project Management in Health
University of Washington
Department Of Global Health (e Learning)09.2019
Leadership And Management in Health
University of Washington
Department Of Global Health (e Learning) 06.2019
Bachelor Of Pharmacy - Pharmacy
University of Nigeria, Nsukka
09.2016
Skills
- Drug Inventory Management
- Drug Utilization Review
- Training and Mentoring
- Pharmacy Operations Management
- Medication Dispensing
- Staff Management
- Medication Therapy Management
- Prescription Verification
- Customer Service
- Organizational Skills
Timeline
Pharmacy Branch Manager
Medplus Pharmacy
12.2021 - 11.2023
Pharmacist
Medplus Pharmacy
02.2021 - 12.2021
Clinical Pharmacist
University Of Abuja Medical Center
07.2018 - 06.2019
Canadian Equivalency Pharmacist Certification -
Pharmacy Examining Board of Canada
Project Management in Health
University of Washington
Leadership And Management in Health
University of Washington
Bachelor Of Pharmacy - Pharmacy
University of Nigeria, Nsukka
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