Wisdom Nneji
KAMLOOPS,BC
Overview
9
9
years of professional experience
Work History
Cashier & Front of House Associate
Taste Kitchen Inc
Kamloops, British Columbia
05.2023 - Current
- Provide attentive customer service by addressing inquiries, and assisting with menu choices.
- Ensured food preparation and packaging adhered to health, safety, and presentation standards.
- Maintain the cleanliness of service and dining areas to comply with health protocols.
- Collaborated with management to minimize food waste and enhance daily sales efficiency.
- Facilitate effective communication among team members during peak operational periods.
- Foster a positive, team-oriented environment centered on quality service and guest satisfaction.
Client Service & Cash Handling Team Lead
Fresh St.Market
Kamloops, BC
04.2022 - Current
- Trained new team members in customer service, beverage preparation, and POS systems to enhance confidence during shifts.
- Handled cash, debit, and credit transactions accurately while completing end-of-day cash-outs and reconciling tills.
- Monitored monthly inventory levels, restocked supplies, and reported low stock situations to management.
- Opened and closed café to ensure cleanliness, organization, and readiness for service.
- Efficiently took and prepared customer orders while maintaining a friendly, professional atmosphere.
- Acted as shift lead to support coworkers and resolve issues promptly, ensuring smooth operations.
Motion Kids Ministry Volunteer
Motion Church
Kamloops, British Columbia
08.2024 - Current
- Supervise children to create a safe and engaging environment, while fostering positive relationships.
- Collaborate with volunteers to implement the curriculum and organize special events, including the annual VBS summer camp.
- Facilitate lessons, stories, crafts, and games for children aged 2–11 during church services, promoting spiritual growth.
- Adapt care to individual routines and personalities, building trust within nurturing environments.
Program Assistant
EUReKA! Science Summer Camp
Kamloops, BC
04.2021 - 08.2022
- Facilitated science-based educational programming for children and youth ages 5–13 in a camp setting.
- Created a safe, inclusive, and engaging environment through hands-on activities and group games.
- Supported children with diverse needs, including behavioral challenges and social anxiety.
- Maintained strong communication with team leads and guardians to ensure participants' safety and well-being.
Customer Service Representative
Four Star Communications Inc
Kamloops, British Columbia
02.2019 - 04.2021
- Managed customer inquiries through phone and email communication.
- Resolved product issues while maintaining a positive customer experience.
- Assisted in training new representatives on company policies and procedures.
- Documented customer interactions in the internal ticketing system accurately.
Office Administrative Assistant
STARR Attorneys
Abuja
05.2017 - 07.2018
- Coordinated scheduling of appointments and meetings for attorneys and clients.
- Prepared and organized legal documents, ensuring confidentiality and accuracy.
- Supported attorneys and office operations with administrative coordination.
- Maintained files, and coordinated office supplies to support efficiency.
Community Outreach Volunteer
Street Child Nigeria
Abuja, Nigeria
04.2016 - 11.2016
- Collaborated with support agencies to provide the necessary documentation for youth, to enable their eligibility to access education, and learn vocational skills to improve their capabilities.
- Collaborated with local schools to promote educational programs and resources.
- Provided individual advocacy and support to at-risk youth, helping them access educational resources, mental health services, and community programs.
- Advocated for youth who suffered through abusive parents and guardians due to neglect and poverty.
- Organized community events to raise awareness for children's education and welfare.
Education
Bachelor of Arts - Sociology and Psychology
Thompson Rivers University
Kamloops, BC06-2024
Skills
- Administrative Support: Proficient in scheduling, correspondence, filing, and daily office tasks
- Customer Service: Experienced in front desk reception, phone handling, and client support
- Organization & Multitasking: Skilled at managing records, handling documents, and balancing tasks efficiently
- Teamwork & Communication: Effective collaborator who follows instructions and communicates clearly
Timeline
Motion Kids Ministry Volunteer
Motion Church
08.2024 - Current
Cashier & Front of House Associate
Taste Kitchen Inc
05.2023 - Current
Client Service & Cash Handling Team Lead
Fresh St.Market
04.2022 - Current
Program Assistant
EUReKA! Science Summer Camp
04.2021 - 08.2022
Customer Service Representative
Four Star Communications Inc
02.2019 - 04.2021
Office Administrative Assistant
STARR Attorneys
05.2017 - 07.2018
Community Outreach Volunteer
Street Child Nigeria
04.2016 - 11.2016
Bachelor of Arts - Sociology and Psychology
Thompson Rivers University
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