Summary
Overview
Work History
Education
Skills
Timeline
Generic

Winta Abreha

Summary

Dedicated and organized Unit Clerk graduate with a solid foundation in medical terminology, patient data management, and healthcare administrative processes. Ready to support medical teams and provide efficient, high-quality clerical assistance. Seeking to contribute to a healthcare facility by ensuring accurate patient records and effective coordination of services.

Overview

3
3
years of professional experience

Work History

Food Service II Worker

Royal Alexandra Hospital
03.2025 - Current
  • Prepare and portion infant feeds in accordance with physician and nurse-prepared recipes, ensuring accuracy in measurements and sterile handling of breast milk, donor milk, formula, and nutritional additives.
  • Operate within time-sensitive workflows to meet the nutritional needs of NICU patients, prioritizing precision and reliability.
  • Work in a fast-paced, high-stakes environment requiring strong attention to detail and time management.

Unit Clerk Practicum

University of Alberta Hospital
11.2024 - 12.2024
  • Maintained and updated patient records, ensuring confidentiality and adherence to privacy regulations.
  • Coordinated patient admissions, discharges, and transfers, working closely with nursing staff and physicians.
  • Handled incoming phone calls, directed inquiries to appropriate departments, and provided general office support.
  • Utilized electronic health record systems to input and retrieve patient data efficiently.
  • Performed administrative duties such as faxing, scanning, and copying medical documents and distributing them appropriately.

Client Services

Grace Village
03.2024 - 10.2024
  • Served as the central communication liaison for 72 participants at a transitional housing facility.
  • Encouraged clients to stay on track by offering resources such as resume assistance, empathic listening, and guidance.
  • Responded to consistent call volumes from both internal teams and external clients.
  • Ensured accuracy of client records and documents while maintaining confidentiality at all times.

Dietary Aide

Grace Manor / Grace Village
11.2023 - 09.2024
  • Coordinated and served meals, snacks, and beverages in a timely manner for residents.
  • Maintained cleanliness in the kitchen and dining area by monitoring and cleaning as necessary.
  • Addressed the dietary needs of individuals with a wide range of health and mental conditions.
  • Managed frequent changes to dietary restrictions of residents effectively.
  • Collaborated with coworkers regularly to ensure smooth operations and prevent delays.

Call Taker

Greater Edmonton Taxi Service
10.2022 - 03.2023
  • Managed approximately 40–50 calls an hour throughout each shift.
  • Provided exceptional customer service to both new and existing customers.
  • Ensured effective communication with customers, call takers, dispatchers, and drivers through active listening skills.
  • Handled payments over the phone, ensuring each transaction was properly processed.

Education

Hospital Unit Clerk -

NorQuest College
12.2024

High School Diploma - undefined

Archbishop O’Leary High School
06.2012

Skills

  • Trauma Training Initiative (AHS)
  • Nonviolent Crisis Intervention Training (Salvation Army)
  • Basic Life Support (BLS, National CPR Foundation)
  • Medical Administration (Salvation Army)

Timeline

Food Service II Worker

Royal Alexandra Hospital
03.2025 - Current

Unit Clerk Practicum

University of Alberta Hospital
11.2024 - 12.2024

Client Services

Grace Village
03.2024 - 10.2024

Dietary Aide

Grace Manor / Grace Village
11.2023 - 09.2024

Call Taker

Greater Edmonton Taxi Service
10.2022 - 03.2023

High School Diploma - undefined

Archbishop O’Leary High School

Hospital Unit Clerk -

NorQuest College
Winta Abreha