Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Construction Laborer Local 506
Metrolynxx Or Ellis Don
Contributed to successful project completions through diligent execution of assigned tasks, such as excavation and demolition work.
Loaded and unloaded materials onto trucks and trailers using bobcat and tallhandler.
Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
Maintained equipment functionality by conducting regular inspections and performing basic maintenance tasks when necessary.
Loaded and unloaded materials and equipment onto and off construction sites.
Increased productivity through effective communication with supervisors and colleagues regarding task progress and potential issues encountered during the construction process.
Improved worksite safety by consistently adhering to company protocols and guidelines.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with contractors and other tradespeople to meet project specifications and deadlines.
Used variety of hand and power tools to complete tasks.
Operated power equipment to move materials and promote job efficiency.
Supported the successful execution of large-scale projects by adopting a flexible work schedule and willingly taking on additional responsibilities when needed.
Operated forklifts and boom lifts to complete various tasks.
Assisted in digging, trenching and backfilling trenches and foundations.
Inspected tools and equipment to maintain safety and efficiency.
Managed safe and efficient use of tools and equipment on construction sites.
Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Mixed and poured concrete for variety of projects.
Followed instructions and safety protocols while operating machinery and equipment.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Worked flexible hours across night, weekend, and holiday shifts.
Rogers Sales Associate Door to Door
Rogers Communications
03.2019 - 01.2021
Set and achieved company defined sales goals.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Engaged with customers to build rapport and loyalty.
Consulted with rogers management to supply accurate product and service information.
Built relationships with customers to encourage repeat business.
Answered customer questions about pricing, services, and merchandise care.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Recorded accurate and efficient records in customer database.
Monitored service after sale and implemented quick and effective problem resolutions.
Contributed to team objectives in fast-paced environment.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Maintained current knowledge of evolving changes in marketplace.
Sales Associate Team Leader
X2ordinary Inc
08.2016 - 01.2019
Set and achieved company defined sales goals.
Engaged with customers to build rapport and loyalty.
Built relationships with customers and community to promote long term business growth.
Consulted with businesses to supply accurate product and service information.
Built relationships with customers to encourage repeat business.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Collaborated with management to develop sales targets, motivating the team to exceed expectations consistently.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
High School Diploma -
Central Technical School
Toronto, ON
05.2024
Skills
Exceptional customer service
Persuasion techniques
Adapt to diverse groups
Verbal/written communication
Sales Presentations
Reliable and punctual
Excellent people skills
Goal-Oriented
Flexible Schedule
Listening Skills
Multi-tasking strength
Timeline
Rogers Sales Associate Door to Door
Rogers Communications
03.2019 - 01.2021
Sales Associate Team Leader
X2ordinary Inc
08.2016 - 01.2019
Construction Laborer Local 506
Metrolynxx Or Ellis Don
High School Diploma -
Central Technical School
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