WINNY BABU
Toronto,ON
Summary
Product Manager and Certified Scrum Master (CSM) with 10 years in Product Management, Business Analysis, Digital Transformation, and Consulting
Experience in Capital Market Financing and Cross Border Payments along with understanding of decentralized technology (blockchain) and cryptocurrencies.
Leads cross-functional teams for end-to-end delivery of projects, ensuring effective planning and execution of the SDLC activities. Manages multi-regional technical and support teams (North America, Europe, and Southeast Asia)
Strong problem-solving skills and ability to analyze and strategize complex and ambiguous situations with flair to handle shifting priorities efficiently and effectively. Excellent communicator (storyboarding, and presentation skills), experienced in interacting with a wide variety of internal and external stakeholders: C-Suite, business partners, and cross-functional teams
Overview
10
10
years of professional experience
10
10
years of post-secondary education
2
2
Certificates
Skills
Product Management & SDL
undefinedWork History
PRODUCT MANAGER
HSBC
09.2021 - Current
- Successfully implemented 11 projects in Data Analytics & Visualization, RPA & ChatBOT (worth USD 4M+) in 2022
- At any given instance was managing 8 projects and coordinating among 15 resources (Tech leads, Business Analysts, and Developers)
- Strong understanding of BluePrism Automation & Qliksense Data Analysis and Visualization
- Owned end-to-end delivery of each project, from project planning, resourcing, requirement gathering, analysis, testing, UAT pre-production, and launch activities
- In addition to stakeholder management, mitigated risks and conducted demos and training sessions for implemented projects
- Delivered high-quality deliverables: Zero % business impacting incidents and 90% of feedback resolution within 3 days SLA
- Conducted Agile ceremonies such as backlog prioritization, sprinting planning, daily scrums, and sprint review & retrospection
PROJECT MANAGER
TELUS
06.2021 - 09.2021
- Proficiently handled 5 projects: BluePrism (BP) Automation migration to Google Cloud Platform (GCP) and Data Analytics and Visualization simultaneously (worth USD 1M+); exceptionally built and maintained relationships between business stakeholders and technical teams across regions (North America and Southeast Asia)
- Conducted kick-off meetings with business stakeholders and High-Level Assessments and developed project plans
- Worked with teams in identification of business requirements, functional design, process design (including scenario design and flow mapping), prototyping, testing, training, and defining support procedures
- As part of continuous improvement implemented JIRA, standardized onshore- offshore project governance on Agile principle
BUSINESS ANALYST & INTERIM PROJECT MANAGER
02.2020 - 06.2021
- Successfully analyzed 18 Automation initiatives using BluePrism, GCP Migration for TELUS Health and TELUS Technology Strategy and Business Transformation teams
- Analyzed business processes, identified automation opportunities, defined value propositions, and re-engineered process to improve automation potential
- And developed process documents; liaised with developers; conducted QA and UAT; and organized product launch activities
- Solid understanding of Software Development Lifecycle and experience working on medium to high-complexity IT projects in agile methodologies
- Experienced in CHATBOT & RPA integration along with automation of SAP, BI application (Tableau) & web applications
BUSINESS ANALYST
CIBC
07.2019 - 10.2019
- Single-handedly supported 22 RPA processes in BAU Pod CIBC’s Intelligent Process Automation team, reducing incident backlog 185 to 80 incidents by conducting root cause analysis; updated PMO at regular intervals; created test scenarios led UAT for business signoff and supported till production
- Proactively assessed impact of Legacy Banking Applications updates on RPA Process, thus preventing potential production outrages; 3 legacy systems updates in span of 3 months with zero percent impact on existing processes
- Managed offshore team of 3 developers and 2 QA, ensuring work allocation and clear communication between offshore - onshore teams and business partners, resulting in 50% increase in productivity
BUSINESS ANALYST
REVLON Inc
09.2018 - 07.2019
- Reduced order processing time via desktop automation (UiPath)from 6 hours to 2 hours per week for Revlon’s e-commerce partner, resulting in up to 45% in efficiency gains
- Developed business cases for automation opportunities and RPA solutions in SAP environment via BluePrism; advised stakeholders on benefits and savings of automation; created and presented business view RPA solution design.
BUSINESS ANALYST
SOBEYS
04.2018 - 08.2018
- Integral part of Project Sunrise - focused on cost harmonization of products across t four regions of Canada; conducted market analysis to explore RPA options to automate cost updating and promotion flyer activations
- Identified key areas of opportunity, created business case; mapped processes and documented Current State and policies in procurement departments across multiple banners of Sobeys
SENIOR ANALYST
DELOITTE
05.2017 - 12.2017
- Developed “Thought leaderships” & Go-To- Market materials for Blockchain and RPA
- Conducted design thinking workshops with client SMEs to understand end-to-end process while identifying any automation blockers and suitability of process for automation using BluePrism
- Calculated automation percentage and FTE benefit-built effort estimates and ROI, worked closely with developers to ensure requirements are accurately mapped and suitable for development
- Coordinated development and QA activities; led UAT to supported till implementation
- Also acted as interim scrum master
ANALYST
EY
06.2014 - 05.2017
- Defined Digital technology transformation landscape/roadmap, along with interdependencies in collaboration with business stakeholders, such as CXOs, head of departments and business partners team, and drove alignment across stakeholders
- Developed Point of Views, providing insights on emerging technologies, such as Blockchain, IoT and RPA; conducted impact analysis of these technologies for EY service offerings and suggested recommendations
ANALYST – Procurement Intelligence
BEROE Inc
07.2013 - 06.2014
- Explored “alternative sourcing and distribution pockets” for Engineering Construction (EC); facilitated investment decisions for make or buy for Fortune 500 companies
- Conducted cost and feasibility analysis for raw material procurement to identify "best cost sourcing country;" these research inputs contributed to net savings of around 5% to 10 % for clients
Education
MBA -
Indira Gandhi Open University
India 06.2011 - 06.2013
Bachelor of Technology (B Tech) -
University of Kerala
India 06.2007 - 06.2011
Certification
Certified Scrum Master (CSM),2020
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
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