WINNIE JANE BLAZA
Brampton,Ontario
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
OFFICE ADMINISTRATIVE ASSISTANT
CLARKRIDGE CAREER INSTITUTE
01.2023 - 07.2023
- Providing general administrative support to faculty and students
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Updated spreadsheets and databases to track, analyze, and report on performance
- Responding to inquiries and providing financial assistance as needed
- Provide administrative support to students, assisting with enrollment and course registration
- Scheduling and assisting students for NACC government exam
- Preparing Transcripts and Certificates of graduate students.
SALES ADMINISTRATOR
GERMAN GULF ENTERPRISES LTD
11.2019 - 04.2022
- Perform full range of high-level administrative support to Division Manager and overall division team
- Preparing daily, weekly, and monthly MIS reports to analyze department revenue and sales engineer’s targets and any other performance reports required by management
- Responsible for front-line sales management and projection of department process, RFQ, circulating and responding appropriately to incoming calls and emails, and collecting data
- Performs variety of administrative or executive support that is highly confidential and sensitive, including pricing, commercial, and sales management
- Receives and screens incoming calls and visitors
- Determine which are priority matters and alert sales executive accordingly
- Make referrals to appropriate staff or provide requested information.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Evaluated performance against goals and implemented appropriate development plans.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
SALES/ MARKETING COORDINATOR
TECHNOPOWER GROUP
05.2015 - 06.2019
- Performing multiple tasks such as preparing sales quotations, proforma invoices, and local and outbound purchase orders
- Managing three branches overseas in Qatar, Saudi, and Yemen by processing requested material orders with accuracy and timeliness Coordinate with sales team by managing calendars and organizing clients’ files and documents
- Preparing prices and price comparisons from different suppliers overseas
- Respond to complaints and give after-support when requested
- Monitor team's progress, identify shortcomings, and propose improvements
- Assisting line manager with technical information that helps in designing strategy for any organization
- Inform client of unforeseen delays and problems, work with sales to inform client of delays and issues, and solve these problems
- Preparing Technical Submittals
- Assisting in preparation and organizing of promotional materials.
- Collaborated with sales and marketing teams to coordinate promotional activities.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Provided leadership, guidance, and direction to sales team members, offering assistance with any need at any time.
Education
Post-Graduate Certificate - Project Management
CAMBRIAN AT HANSON COLLEGE
BRAMPTON, ON08.2023
Post-Graduate Certificate - Marketing Management
CENTENNIAL COLLEGE
TORONTO, ON12.2022
Bachelor of Science - Tourism Management
MARY THE QUEEN COLLEGE OF QUEZON CITY
QUEZON CITY, PHL08.2014
Skills
- Certification of Google Analytics for Beginners, Advanced Google Analytics, and Advanced Excel
- Proficient in Microsoft Office including Word, PowerPoint, Excel, and Internet use
- Knowledge in Sales Process and Customer Relation Management
- Knowledge of various systems such as Tally, QuickBooks, SalesForce, Oracle Business Intelligence, and LMS
- Quick learner, and team player with desire to constantly update current set of skills successfully in handling various task
- Excellent English communication skills in speaking, writing, and reading
- Database and Client Management Systems
Timeline
OFFICE ADMINISTRATIVE ASSISTANT
CLARKRIDGE CAREER INSTITUTE
01.2023 - 07.2023
SALES ADMINISTRATOR
GERMAN GULF ENTERPRISES LTD
11.2019 - 04.2022
SALES/ MARKETING COORDINATOR
TECHNOPOWER GROUP
05.2015 - 06.2019
Post-Graduate Certificate - Project Management
CAMBRIAN AT HANSON COLLEGE
Post-Graduate Certificate - Marketing Management
CENTENNIAL COLLEGE
Bachelor of Science - Tourism Management
MARY THE QUEEN COLLEGE OF QUEZON CITY
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