Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Websites
Timeline
Generic

WINNIE SRENG

Toronto,Canada

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader and Server

Gyu-Kaku Japanese BBQ Restaurant
Toronto, Canada
06.2022 - Current
  • Customer Service: Delivers positive atmosphere and go above and beyond to guarantee each customer receives exceptional food and service.
  • Operational Efficiently: Efficiently manages high-volume orders and Delivers outstanding customer service to an average of 50+ guests per shift in a busy, upscale restaurant.
  • Inventory Management: manages inventory and food stock levels, ensuring adequate supply and timely replenishment while maintaining cost control.
  • Problem-Solving: Resolves customer complaints swiftly and professionally, ensuring a positive dining experience.

Server

Petite Potato Downtown
Toronto, Canada
08.2024 - 10.2024
  • Greet and seat guests, providing menus and information about daily specials.
  • Collaborate with kitchen staff to ensure timely and correct order delivery.
  • Handle cash and credit transactions, maintaining an accurate cash drawer.
  • Managed a section of tables, delivering personalized service to guests.
  • Resolved customer complaints effectively, enhancing overall guest satisfaction.
  • Assisted in maintaining cleanliness and organization of dining areas and service stations.

Kitchen Leader

Gyu-Kaku Japanese BBQ Restaurant
Toronto, Canada
07.2021 - 06.2022
  • Manages full control and accountability for leading, developing and inspiring the kitchen team.
  • Prepares and cooks dished according to recipes and standards.
  • Responsible for Kitchen prep, making foods, ticket times, etc.
  • Trains employees, explained tasks for food handling events preparations.
  • Ensures any special dietary requirements are fulfilled also ensure timely and efficient meal service.
  • Maintains food and equipment inventories and keep inventory records.

Volunteer Dentist Assistant

Community dental clinic
Battambang, Cambodia
12.2018 - 01.2019
  • Improved English-speaking skills by translating for a Canadian dentist.
  • Gained experience in collaborating with other team members by working as a Dentist assistant.

Education

Business administration - Accounting

George Brown College
Toronto, Ontario, Canada
04.2025

General Arts and Science - English For Acedemic Purpose

George Brown College
Toronto, Ontario, Canada
12.2019

Bachelor of Arts - Teaching English -TESOL

Pannasastra University of Cambodia
Cambodia
05.2019

Bachelor of Arts - Accounting and Finance

Build Bright University
Cambodia
08.2018

Skills

  • Financial analysis
  • Inventory management
  • Project management
  • Client support
  • Team collaboration and leadership
  • Customer service management
  • Strong verbal and written communication
  • Staff training and development
  • Account management
  • Data analysis
  • Shift leadership
  • Staff development
  • Decision-making capacity
  • Team leadership

Volunteer Experience

Volunteer, Community Dental Clinic, Battambang, Cambodia, 12/18, 01/19, Improved English-speaking skills by translating for a Canadian dentist., Gained experience in collaborating with other team members by working as a Dentist assistant.

Certification

  • Food Safety Certificate
  • Smart Serve Certificate

Languages

English
Full Professional
Cambodian
Native/ Bilingual

Timeline

Server

Petite Potato Downtown
08.2024 - 10.2024

Shift Leader and Server

Gyu-Kaku Japanese BBQ Restaurant
06.2022 - Current

Kitchen Leader

Gyu-Kaku Japanese BBQ Restaurant
07.2021 - 06.2022

Volunteer Dentist Assistant

Community dental clinic
12.2018 - 01.2019

Business administration - Accounting

George Brown College

General Arts and Science - English For Acedemic Purpose

George Brown College

Bachelor of Arts - Teaching English -TESOL

Pannasastra University of Cambodia

Bachelor of Arts - Accounting and Finance

Build Bright University

Similar Profiles

CREATE PROFILE
WINNIE SRENG