WINNIE KATUSHABE
NORTH YORK,ON
Summary
Dedicated personal support worker seeking to leverage my expertise to secure a position within a long-term care facility through a respected organization that rewards hard work, talent, and track record of success in providing high-level care to clients. I am empathetic with a sensitive and compassionate approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Highly skilled in assisting clients with activities of daily living, ambulation, and feeding. Accomplished in providing companionship and engaging residents to maximize the quality of life while maintaining client independence.
Overview
4
4
years of professional experience
Work History
Personal Support Worker
Downsview Long Term Care
2021.12 - Current
- Maintain a safe environment for patients by following proper infection control procedures during personal care tasks.
- Document patient progress accurately and thoroughly by regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Support patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assist with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduce risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Manage challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Assist with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
Personal Support Worker
Elm Grove Living Centre - LTC
2021.12 - 2022.05
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
Personal Support Worker
Westbury Long Term Care Centre
2020.11 - 2021.10
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Provided safe mobility support to help patients move around personal and public spaces.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
Education
CPR / AED/ First Aid Level C Certificate -
National CPR Foundation
10.2025
Certificate of CPI -
Ministry of Labour
Toronto, ON11.2022
WHMIS 2015 AIX Safety V3 Certification -
AIX Safety
11.2020
Personal Support Worker -
UMS Healthcare College
10.2020
4 Steps Worker Health & Safety Awareness Certificate -
Ministry of Labour
01.2020
Skills
- Dementia Care
- Personal Hygiene Assistance
- Housekeeping tasks
- Meal Preparation
- Client Relationship Management
- Medication organization
- Elderly Care
- Multitasking and Organization
- Time Management
- Verbal and written communication skills
- Behavioral Management
- End of life care
- Hoyer Lifting Equipment
- Special Needs Care
Additional Information
Cared for elderly patients within long term care centers., Leveraged gentle persuasive approach to care for residents with dementia, challenging behavior and Alzheimer's disease., Leveraged Hospice Palliative care training to care for hospice patients., Championed client/resident personal, psychological, emotional and intellectual needs, counseled and provided companionship to residents.
Residentcare
- Assisted residents to complete activities of daily living, including personal hygiene, feeding and toileting; helped residents to clean and maintain eyeglasses, dentures and hearing aids.
- Provided preventative care to residents by positioning and applying skin care treatments to prevent/treat sores helped residents with ambulation and transferred residents utilizing electric/manual equipment and lifting devices.
- Performed routine wound management, medication administration and specimen collection.
- Prepared and distributed beverages and snacks to residents, updated entries on nourishment supplements.
Centremaintenance
- Maintained facilities by cleaning and organizing general work areas, including nursing and closets.
- Cleaned and organized resident's rooms, replaced soiled linen and removed trash from all rooms.
Careplandevelopment
- Collaborated with personal support workers, nurses, nutrition specialists and dietitians, physiotherapist, clients and families to define care needs and ensure delivery of high quality service.
- Assessed resident well-being including vitals, weights and daily input/outputs, document and report changes in health status to supervising healthcare providers.
- Observed and reported residents' behavioral, emotion and physical statuses, documented restraint usage and related interventions.
Clientcareskills
- Long-Term Care
- Care Plan Development
- Restorative Care
- File Management
- Palliative Care
- Resident Assessment
References
References available on request
Languages
English
Full Professional
Timeline
Personal Support Worker
Downsview Long Term Care
2021.12 - Current
Personal Support Worker
Elm Grove Living Centre - LTC
2021.12 - 2022.05
Personal Support Worker
Westbury Long Term Care Centre
2020.11 - 2021.10
CPR / AED/ First Aid Level C Certificate -
National CPR Foundation
Certificate of CPI -
Ministry of Labour
WHMIS 2015 AIX Safety V3 Certification -
AIX Safety
Personal Support Worker -
UMS Healthcare College
4 Steps Worker Health & Safety Awareness Certificate -
Ministry of Labour
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