Winnie Hendricks
San Diego
Summary
Dynamic MA Program Director with expertise in curriculum development, faculty mentoring, and clinical coordination. Proven track record of enhancing student success through strategic planning and effective communication.
Overview
2027
2027
years of professional experience
Work History
MA Program Director/Instructor
Darlada (IHG)
San Diego
06.2019 - Current
- Creating and aligning curriculum with institutional goals and industry standards
- Assists in hiring, onboarding, mentoring, and evaluating faculty and clinical instructors
- Coordinated clinical affiliations and externship placements; negotiated contracts, monitored student placements, ensured quality clinical experiences
- Oversaw student advising, retention strategies, disciplinary processes, support services to enhance student success
- Created and implemented classroom, lab, and simulation instruction; maintained educational technologies and labs in optimal condition.
- Supervise assessment processes including competency evaluations, clinical skills checklists, and written examinations
- Facilitated collaboration with allied health departments, clinical partners, industry advisory boards to align training with workforce needs
- Represent the program at institutional meetings, advisory boards, community events, and professional organizations
MA Instructor
SDSU World Campus
San Diego
05.2019 - 11.2019
- Deliver classroom, lab, and simulation instruction in medical assisting theory and practical skills (vital signs, phlebotomy, EKG, injections, clinical procedures).
- Develop, update, and align lesson plans, syllabi, learning materials, and assessments with program curriculum and certification standards.
- Prepare, grade, and record assignments, quizzes, exams, clinical performance evaluations, and competency documentation.
- Enforce laboratory, infection control, and safety protocols; maintain and inventory instructional supplies, equipment, and simulation manikins.
PCT/MA Instructor
Brightwood College
San Diego
05.2008 - 12.2018
- Deliver classroom, lab, and simulation instruction in medical assisting theory and practical skills (vital signs, phlebotomy, EKG, injections, clinical procedures).
- Develop, update, and align lesson plans, syllabi, learning materials, and assessments with program curriculum and certification standards.
- Demonstrated and supervised hands-on clinical skills; assessed competencies through checklists and practical exams, ensuring student preparedness for clinical practice.
- Provided academic advising, remediation, and tutoring to enhance student progress and retention, fostering professional development and success.
- Coordinated and supervised student clinical externships and site placements; communicated with clinical preceptors to monitor and support student performance.
- Enforce laboratory, infection control, and safety protocols; maintain and inventory instructional supplies, equipment, and simulation manikins.
- Collaborate with program director, clinical partners, and advisory boards to ensure curriculum reflects current clinical practice and workforce needs.
MA Instructor
Charter College
Long Beach
06.2011 - 06.2012
Lead Medical Assistant
Sutter Health
Fremont
2005 - 2008
Medical Assistant
Scripps Clinic
San Diego
2003 - 2005
Education
Bachelor of Science - Health Sciences
Purdue Global
Indianapolis, IN12-2010
Some College (No Degree) - Medical Assistant
Kaplan College
San Diego, CASkills
- Curriculum development
- Instructional design
- Program planning
- Student assessment
- Program evaluation
- Educational technology
- Clinical coordination
- Classroom management
- Differentiated instruction
- Group instruction
- Safety protocols
- Compliance management
- Documentation and reporting
- Performance analysis
- Quality assurance
- Staff training
- Employee training
- Recruitment and hiring
- Coaching and mentoring
- Partnership development
- Faculty mentoring
- Program leadership
- Strategic planning
- Strategic leadership
- Task delegation
- Organizational leadership
- Conflict resolution
- Effective communication
- Relationship management
- Networking techniques
- Relationship building
- Team collaboration
- Teamwork and collaboration
- Time management
- Problem solving
- Performance evaluation
- Policy implementation
- Policy improvements
- Administration
- Customer service
- Academic advisement
- Leadership qualities
- Effective leader
- Staff management
- Staff development
- Program strategy development
- Conflict resolution
- Teamwork and collaboration
Timeline
MA Program Director/Instructor
Darlada (IHG)
06.2019 - Current
MA Instructor
SDSU World Campus
05.2019 - 11.2019
MA Instructor
Charter College
06.2011 - 06.2012
PCT/MA Instructor
Brightwood College
05.2008 - 12.2018
Lead Medical Assistant
Sutter Health
2005 - 2008
Medical Assistant
Scripps Clinic
2003 - 2005
Bachelor of Science - Health Sciences
Purdue Global
Some College (No Degree) - Medical Assistant
Kaplan College