WINNIE ZHANG
Markham,ON
Summary
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals.
Overview
7
7
years of professional experience
Work History
Contact Lens Technician/Sales
BeautyHolic LensStore
04.2017 - 08.2021
- Deliver an excellent customer service experience to each patient.
- Completed purchases using Point of Sale systems.
- Provide exceptional customer service by assisting customers in selecting the right contact lenses for their needs.
- Educate customers on proper contact lens care, insertion, and removal techniques.
Optometrist Assistant/Receptionist
Dr Poon Eye Care
09.2021 - Current
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Oriented and trained new staff on proper procedures and policies.
- Operated and maintained lensometers, refraction units, auto-refractors, OCT and visual field analyzers for patient testing.
- Maintained inventory levels for contact lenses, eyewear accessories, and office supplies, placing orders as necessary to prevent stockouts.
- Processed medical insurance claims and payments.
Education
Diploma - Opticianry
Seneca College
Toronto, ON09.2025
Diploma - Hospitality- Hotel Operations Management - School of Hospitality, Tourism and Culinary Arts
Centennial College
Toronto, ON06.2017
Skills
- OHIP and private Insurance processing
- Contact lens /Ortho-K Lens instruction
- Frame Selection Assistance and Eyewear adjustment
- Excellent Time Management
- Proficiency in electronic medical records systems
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Optometrist Assistant/Receptionist
Dr Poon Eye Care
09.2021 - Current
Contact Lens Technician/Sales
BeautyHolic LensStore
04.2017 - 08.2021
Diploma - Opticianry
Seneca College
Diploma - Hospitality- Hotel Operations Management - School of Hospitality, Tourism and Culinary Arts
Centennial College
Similar Profiles
Paula Headley-BrownPaula Headley-Brown
Computer Operator at TMX Group Inc.Computer Operator at TMX Group Inc.
Rainnie, Lam Lam LoRainnie, Lam Lam Lo
Trade Customization Planner at Kenvue CanadaTrade Customization Planner at Kenvue Canada
Michael MalekghasemiMichael Malekghasemi
Store Manager at Tim HortonsStore Manager at Tim Hortons