Hi, I’m
Wing Sze Wan (Anwis Wan)
Calgary,Canada
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Competent to utilizing office applications to replace manual operation or managing the teams. Proficient in processing, integrating and analyzing business data to significant reference or reports to management. Adept at working in an organized and systematic way and quickly mastering new skills. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
25
years of professional experience
Work History
VDA Jewellery Limited, Hong Kong
Manager, Internal Operations
10.2018 - 07.2024
Job overview
- Monitored business-related functional departments, such as customer service, logistics and procurement to ensure efficient and effective work procedures
- Leaded the teams to restructure the business data and build ERP system
- Reduced 10% running cost on reallocating the resources within the company
- Improved +10 standard workflows to facilitate the business operations
KTL Jewellery Trading Limited, Hong Kong
Manager, Sales & E-commerce
04.2014 - 09.2018
Job overview
- Met B2B clients from overseas to discuss orders and provide product development
- Set up new sales channels, 2 e-shops in website and 'Taobao'
- Spearheaded all sales activities and increased the sales revenue by 50%
- Managed five Customer Service agents to save operational time by 15% to achieve the same volume of tasks
KTL Jewellery Trading Limited, Hong Kong
Assistant Manager, Sales Administration
04.2008 - 03.2014
Job overview
- Handled administrative work, e.g
- Sales performance reports, clients' complaints, writing guideline on workflow and sales procedure
- Participated in management projects (e.g
- ERP, KPIs, ISO 9001:2000)
- Liaised every department to establish standard procedure
Alan's Jewellery Limited, Hong Kong
Personal Assistant to Sales Director
04.2005 - 03.2008
Job overview
- Arranged schedule, meetings, travel and expense recordings
- Assisted Sales Director to plan for strategic action, targets and proposal
Alan's Jewellery Limited, Hong Kong
Sales Coordinator
12.1999 - 03.2005
Job overview
- Replied inquires and handled correspondence of clients
- Assisted team head on product development and solve technical issue with factory
- Participate and assist operation in jewelry exhibition, serve both B2B clients and end-users
Education
University of PlymouthUnited Kingdom
BSs (Hons) from Business Management
05.2023
University Overview
GPA: Graduated Second Upper Class
The University of Hong Kong, SPACEHong Kong
Advanced Diploma from Marketing
06.2009
University Overview
GPA: Graduated Distinction
Skills
- Proficient in MS Office applications
- Tech Savvy
- Multi-tasking
- Organization
- Effective communication
- Process Improvement
- Budgeting
- Administrative Assistance
- Schedule Management
- Internal Control & compliance
- Inventory Control
- Procurement
- Logistics documentation
- Schedule Preparation
- Business Administration
- Operations Management
- Budget Control
- Cross-functional team management
Languages
- English, Fluent
- Cantonese, Fluent
- Mandarin, Fluent
Alternativename
Anwis Wan
Languages
English
Proficient (C2)
C2
Chinese (Cantonese)
Proficient (C2)
C2
Chinese (Mandarin)
Proficient (C2)
C2
References
References available upon request.
Timeline
Manager, Internal Operations
VDA Jewellery Limited
10.2018 - 07.2024
Manager, Sales & E-commerce
KTL Jewellery Trading Limited
04.2014 - 09.2018
Assistant Manager, Sales Administration
KTL Jewellery Trading Limited
04.2008 - 03.2014
Personal Assistant to Sales Director
Alan's Jewellery Limited
04.2005 - 03.2008
Sales Coordinator
Alan's Jewellery Limited
12.1999 - 03.2005
University of Plymouth
BSs (Hons) from Business Management
The University of Hong Kong, SPACE
Advanced Diploma from Marketing
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