Wing Shan Poon
Richmond,BC
Summary
Helpful and provide timely and detail response with enquires. Having a close attention to detail, needing to verify and audit sales in a very complex environment. Self-motivated individual with a desire to bring about great business outcomes for both the corporation and employee.
Overview
22
22
years of professional experience
Work History
Business Support - Audit Incentive Team
Telstra International Limited
11.2015 - 05.2022
- Day to day administration of incentive plans covering: data collection, contract validations, sales order value calculation.
- First escalation point for 300+ international sales staff
- Responsible for order validation to maintain high quality of accuracy and timely incentive payment for the international sales team.
- Prepare the audit and analysis information for all exception case, arrange internal audit and get internal audit approval before Sales Council Meeting.
- Establish and maintain effective working relationships with peer groups and key internal stakeholders
- Identified and reported audit issues.
- Recommended new methods to improve internal controls and operating efficiency based on audit findings and recommendations.
Administrative Assistant
Pacnet Internet (HK) Limited
06.2006 - 10.2015
- Reporting to the Country Manager of Hong Kong
- Providing general administration support to Sales, Marketing & Sales Operation Departments
- Used lead generation software to create organized lists of prospective customers.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Coordinated with design and media teams to develop high-quality creative assets.
- Involving in the implementation of ad hoc projects
Administrative Assistant
CA (Hong Kong) Limited
02.2006 - 04.2006
- Arranged for the logistics of office relocation.
- Handled all-round office administration, e.g. business card & renovation.
- Managed the inventory of stationery and office supplies.
- Handled payment requests.
- Monitored repair and maintenance of office equipment.
- Acted as the backup of the receptionist.
Personal Assistant
Number 8 Limited
08.2004 - 02.2006
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Managed the inventory of stationery & business card
- Compiled petty cash reimbursement report
- Handled payment & basic bookkeeping
- Coordinated with vendor and purchased the goods
- Took stock of goods
Administrative Clerk
Artapower Int'l Group Limited
07.2000 - 07.2004
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Handled daily clerical duties e.g. filing and indexing, courier service, office assistant outdoor service arrangement, conference room booking, invoicing, transportation arrangement.
- Managed the inventory of stationery and office supplies
- Monitored repair & maintenance of office equipment
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
Education
High School Diploma -
Hong Kong Baptist University
Hong Kong10.2007
Skills
- Sales Team Support
- Salesforce (Basic/routine administrative support, use system and data to product reports)
- Microsoft Office Suite (Word, Excel, Powerpoint, Outlook)
- Document auditing
Timeline
Business Support - Audit Incentive Team
Telstra International Limited
11.2015 - 05.2022
Administrative Assistant
Pacnet Internet (HK) Limited
06.2006 - 10.2015
Administrative Assistant
CA (Hong Kong) Limited
02.2006 - 04.2006
Personal Assistant
Number 8 Limited
08.2004 - 02.2006
Administrative Clerk
Artapower Int'l Group Limited
07.2000 - 07.2004
High School Diploma -
Hong Kong Baptist University
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