Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
WINFRED SELA ONDISO

WINFRED SELA ONDISO

Mississauga,ON

Summary

My aspiration is to work in an industry where I can rise to the highest level using the attributes gained to help the management and become a good office administrator, manager and or sales manager.

Overview

24
24
years of professional experience

Work History

MARKETING ASSISTANT

TGP INTERNATIONAL
04.2022 - Current
  • Creating World-Class F&B and Retail Brands
  • Provides hospitality solutions specializing in interior design, concept development, brand representation, advisory and management contracts
  • Calendar planning, scheduling, content creation and posting across social media platforms
  • Support marketing team with general administrative, project planning, implementation, and monitoring marketing trade campaigns
  • Outreach to local community to encourage reservations and sales
  • Drive brand awareness and sales by engaging local community and prospect customers
  • Build database via data collection and competitions
  • Maintain and Update marketing tracker reports
  • Restaurant menu creation and generating item QR Codes
  • Attend weekly internal brand meetings
  • Brief artwork and work with graphics team on creative assets
  • Ensure print collateral delivered on time and as cost effectively as possible
  • Vendor management

ADMINISTRATIVE ASSISTANT

TGP INTERNATIONAL RESTAURANT EXPO LLC
11.2021 - 03.2022
  • Duties and responsibilities
  • Preparing daily VIP visits capture list
  • Maintaining and updating content of the F&B events calendar for Expo Restaurants
  • Updating the weekly and monthly offers sheet for upcoming events
  • Creating, update and publishing approved events bookings for EBS Website activation
  • Researching and compiling information as necessary to ensure Executive’s accuracy and preparedness for meetings
  • Preparing, proofreading and wordsmithing communications and presentations as assigned
  • VIP’s and Influencers ticket bookings and issuing for EXPO entry approval
  • Handling weekly report for restaurants online reviews
  • Sourcingsuppliers for various event requirements, vetting for quality and standards, obtaining quotations for final
  • Approvals
  • Working on presentations and reports for Marketing Campaigns / Seasonal Promotional Activities
  • Work fluently in Excel / Google Sheets and the full Microsoft Office/ Google suite applications.

HOME CENTRE LLC, LANDMARK GROUP
12.2008 - 06.2021
  • Offers affordablefine furniture and furnishings, home accessories, kitchenware, outdoor furniture, and gift ideas for all the family.

PROJECT COORDINATOR

06.2015 - 07.2016
  • Responsible for managing office supplies and monitor effective utility accordingto the company’s strategy on cost- cutting measures, that includes stationeries, printing, and other requirements
  • Schedule and coordinate meetings, appointments, and travel arrangements
  • Coordinate activities, resources, equipment, and information
  • Liaise with team members to identify and define project requirements, scope, and objectives
  • Make certain that project owner’s needs are met as the project evolves
  • Help prepare project proposals, timeframes, schedule, and budget
  • Assisting with special projects such as process improvements and budget development
  • Monitor and track project’s progress and handle any issues that arise
  • Act as the point of contact and communicate project status adequately to all participants, taking responsibility for the effective flow of information between team members and participants in project activities
  • Perform all order placements and issue all appropriate paperwork e.g., approved vendor quotations, purchase orders, work permits
  • Report and escalate to management ongoing project activities and progress
  • Ensuring the effective preparation and delivery of all project events and meetings and production of all necessary documentation
  • Source, arrange, schedule, and participate in meetings with vendors and project managers
  • Negotiate costs and follow up on payments to suppliers on complete or closed projects.

RETAIL / VISUAL MERCHANDISING ADMINISTRATIVE ASSISTANT

12.2008 - 06.2016
  • Duties and responsibilities
  • As database administrator, I worked closely with web developer in creating furnitureand household items templates in which to create price tags and other showroom signage’s
  • Coordinating with buying department to gather and obtain accurate product information details to create furniture and household pricetags
  • Uploading, encoding, and updating created item pricetags in (HCISS) internal website to be accessed in showrooms across all territories
  • Effectively managing the HCISS website help desk by handling queries and requests in a correctand timely manner and reporting troubleshooting technical problems
  • Coordinate with all territories with regards to requirements for non-trading items and handles procurement and shipment of these items within set time frames for new store openings and refurbishments
  • Sourcingand dealing with suppliers for various requirements ensuring that expenditures are minimized without compromising quality and standards, obtaining quotations, preparing invoices and LPO’s
  • Managing self to develop high standards of administrative work e.g., managing office documents, incoming and outgoing correspondence
  • Providingtraining and orientation to new employees in the department
  • Effectively support staff in assigned project-based work
  • Maintaining department database records and serving as a liaison between showroom sales representatives and staff based in the home office.

FRONT OFFICE PERSONNEL

VIVA GLOBAL LIMITED
03.2007 - 12.2008
  • Duties and responsibilities
  • Switchboard management
  • Reception management
  • Guest relations and customer care
  • Handling incoming and outgoing mails
  • Maintaining the contact database
  • Handling courier and mail consignments
  • Receiving productorders made through telephone calls
  • Following up on outstanding payments and arranging cheque collections
  • Assisting walk-in customers and advising them about our productrange
  • General administration tasks.

FRONT DESK RECEPTIONIST

JIMLIZER HOTEL, FORMER WAB HOTEL
05.2002 - 03.2007
  • Providing accommodation, conference / seminar facilities with food and beverage services
  • And responsibilities
  • Reception management, maintaining complete updated knowledge of hotel features, information, services, and activities
  • Maximize room occupancy by using up-selling techniques to promote hotel services and facilities, processing guests’ check-ins and check-outs
  • Cashier and accounting duties - Using the correctprocedures regarding the acceptance of foreign currencies, credit cards and cash in accordancewith the hotel credit policy
  • Switchboard management using correctgreeting and telephone etiquette
  • Demonstrate a high level of guest relations and customer care service
  • Handling information desk and guest complaints
  • Filing of documents, invoices, and guests’ registration card information
  • Maintaining and ensuring privacy for guest records
  • Comply with hotel security, fire regulations and all health and safety legislation.

WAITRESS

KENYA UTALII COLLEGE
09.2001 - 02.2002
  • Utalii Hotel Service Outlets
  • Kenya School of Monetary Studies Service outlets
  • Kenya Utalii College Cafeteria
  • Areas Covered: Banqueting,Room service, Restaurants, Bars, Coffee shops.

FRONT OFFICE RECEPTIONIST

SHERATON KEEKOROK LODGE, MAASAI MARA GAME RESERVE
08.1999 - 10.1999
  • Duties and responsibilities
  • Switchboard operation
  • Cashiering
  • Bookkeeping / accounting.

Education

Content: GuestRelations Techniques -

KENYA CERTIFICATE - undefined

Diploma - Public Relations Techniques

Certificate in Food and Beverage Service and Sales. Certificate in Guest Relations Techniques. Certificate in Computer Systems Operations - undefined

High field Level 2 International Award in Emergency First Aid, Defibrillation and CPR from Securitas Fire and Safety - undefined

Computer Systems Operations - undefined

UNITY COLLEGE OF PROFESSIONAL STUDIES

REFRESHER COURSE - undefined

KENYA UTALII COLLEGE

CENTRE - Public Relations

KENYA UTALII COLLEGE

Diploma - Front office operations and Administration

MACHAKOS GIRLS HIGH SCHOOL
1997

Skills

  • Google Drive
  • Meeting Scheduling
  • Prioritization
  • Data Management

Accomplishments

  • IELTS Test Score 7.5
  • From British Council Dubai
  • Service Award and Certificate from Home Centre International LLC
  • Practical first aid with Certificate from International Red Cross of Kenya
  • Cultural dance with Certificate of appreciation
  • Balloon Safaris flight with Certificate.

Timeline

MARKETING ASSISTANT

TGP INTERNATIONAL
04.2022 - Current

ADMINISTRATIVE ASSISTANT

TGP INTERNATIONAL RESTAURANT EXPO LLC
11.2021 - 03.2022

PROJECT COORDINATOR

06.2015 - 07.2016

HOME CENTRE LLC, LANDMARK GROUP
12.2008 - 06.2021

RETAIL / VISUAL MERCHANDISING ADMINISTRATIVE ASSISTANT

12.2008 - 06.2016

FRONT OFFICE PERSONNEL

VIVA GLOBAL LIMITED
03.2007 - 12.2008

FRONT DESK RECEPTIONIST

JIMLIZER HOTEL, FORMER WAB HOTEL
05.2002 - 03.2007

WAITRESS

KENYA UTALII COLLEGE
09.2001 - 02.2002

FRONT OFFICE RECEPTIONIST

SHERATON KEEKOROK LODGE, MAASAI MARA GAME RESERVE
08.1999 - 10.1999

Content: GuestRelations Techniques -

KENYA CERTIFICATE - undefined

Diploma - Public Relations Techniques

Certificate in Food and Beverage Service and Sales. Certificate in Guest Relations Techniques. Certificate in Computer Systems Operations - undefined

High field Level 2 International Award in Emergency First Aid, Defibrillation and CPR from Securitas Fire and Safety - undefined

Computer Systems Operations - undefined

UNITY COLLEGE OF PROFESSIONAL STUDIES

REFRESHER COURSE - undefined

KENYA UTALII COLLEGE

CENTRE - Public Relations

KENYA UTALII COLLEGE

Diploma - Front office operations and Administration

MACHAKOS GIRLS HIGH SCHOOL

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