WINFREDAH TADZIMIRWA
Halifax,NS
Summary
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeper
Rodd Royalty Hotels
Charlottetown, PE
04.2023 - 09.2024
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Observed proper use of chemicals when cleaning various surfaces.
- Sorted and counted linens and organized in storage areas.
- Communicated with customers about requests for additional supplies or cleaning services.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Returned rooms to occupant-ready status to satisfy future guests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Followed safety procedures when handling hazardous materials.
- Reported any maintenance issues or damage to supervisors immediately.
- Organized closets with hangers for guests' clothing items.
- Interacted pleasantly with clients and guests when performing daily duties.
- Inspected furniture for damage or stains in between guest stays.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sanitized all areas of the hotel lobby and public restrooms.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Communicated with maintenance team on damages to repair.
Banquet Server
Delta Hotels by Marriot
, PEI
09.2022 - 01.2023
- Communicated with chefs regarding any special requests from guests.
- Shared thorough knowledge of menu items and cooking methods with customers.
- Set up stations for serving meals according to established guidelines.
- Inspected completed meals against individual orders to verify accuracy.
- Provided exceptional service to high volume of daily customers.
- Changed table settings between courses as necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Offered samples of new ice cream flavors to guests, promoting new flavors, special combinations and upselling to more expensive selections such as sundaes, waffle cones and special toppings.
- Resolved guest complaints to maintain complete customer satisfaction.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Stocked service stations with ice, napkins and straws.
- Cleared away used plates and utensils following end of meal service.
- Verified food tray contents and transported each from kitchen to banquet hall.
- Provided refills on drinks as requested by customers.
- Served beverages and appetizers to guests in an efficient manner.
- Answered questions regarding menu items and assisted guests in making selections.
- Adhered to sanitation and safety policies, protecting establishment, and patrons.
Cleaner
BGN SERVICES
08.2020 - 07.2022
- Replaced air filters on heating and ventilation systems as needed.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Created inventory checklists and stocked housekeeping carts.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Washed windows both inside and outside of the facility.
- Emptied wastebaskets and replaced liners.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
Education
High School Diploma -
st paul high school
01-2019
Skills
- Residential Cleaning
- Dusting
- Laundry Management
- Ergonomics and Safety Training
- Supply Inventory Management
- Infection Control
- Customer Service
- Table Bussing
- Food Handling
- Guest Needs Analysis
- Guest Relations
- Food Service
- Information Security
- Consultative Sales
- Schedule Management
- Quality Assurance
- Supply Coordination
Certification
- Safe Check (Food Safety)
- WHMIS (2015)
- CPR/ FIRST AID
- OHIM
Timeline
Housekeeper
Rodd Royalty Hotels
04.2023 - 09.2024
Banquet Server
Delta Hotels by Marriot
09.2022 - 01.2023
Cleaner
BGN SERVICES
08.2020 - 07.2022
High School Diploma -
st paul high school
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