Winfred Kisakye
North York Ontario ,ON
Summary
Dynamic and results-oriented professional with extensive experience at Emmanuel Life Food Bank and Bidco Uganda Ltd, demonstrating exceptional leadership, organizational skills, and food distribution coordination. Excelled in enhancing operational efficiency and community food security, showcasing a strong blend of analytical thinking and interpersonal skills. Achieved significant improvements in volunteer participation and client service delivery, underscoring a commitment to quality and compassionate community support.
Overview
4
4
years of professional experience
Work History
Food Bank Volunteer(pantry)
Emmanuel Life Food Bank
09.2024 - Current
- Prepared and packaged boxes during box assembly line phase.
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
- Collaborated with team members to ensure timely distribution of food to clients in need.
- Kept warehouses and preparation areas clean and orderly to limit workplace risk.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Maintained a clean and organized workspace, ensuring the safety and well-being of volunteers and clients alike.
- Loaded and unloaded distribution trucks at destination.
- Provided compassionate customer service, assisting clients in selecting groceries based on individual needs and dietary restrictions.
- Leveraged technology to improve registration process for new volunteers, increasing participation.
- Streamlined food sorting processes, ensuring quicker distribution to families in need.
- Fostered partnerships with local farms, securing fresh produce donations throughout year.
- Coordinated with different service providers to meet clients' individual needs.
Supervisor
Bidco Uganda Ltd (BUL)
04.2021 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Education
Bachelor's Degree - Guidance And Counseling Busoga University Iganga,U
Uganda Advanced Certificate of Education
Central College Kamuli ,Uganda 09.2013
Skills
- Professionalism
- Goal setting
- Conflict resolution
- Analytical thinking
- Interpersonal skills
- Self motivation
- Mental health counseling
- Task prioritization
- Decision-making
- Adaptability and flexibility
- Organizational skills
- Excellent communication
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Attention to detail
- Time management
- Teamwork and collaboration
- Trauma-informed care
- Needs assessment
- Quality assurance controls
- Administration and management
- Food distribution coordination
- Delivery processing
- Food safety
- Cleaning and sanitizing
- Repackaging
- Commodity distribution
- Trash disposal
- Shelf stocking
- Package preparation
- Heavy lifting
- Food inspection(quality checks)
- Work station organization
- Sorting and categorizing
- Active listening
Languages
English
Full Professional
French
Elementary
Timeline
Food Bank Volunteer(pantry)
Emmanuel Life Food Bank
09.2024 - Current
Supervisor
Bidco Uganda Ltd (BUL)
04.2021 - 04.2024
Bachelor's Degree - Guidance And Counseling Busoga University Iganga,U
Uganda Advanced Certificate of Education
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