Windylyn Eleazar
Hotel and Restaurant Server or Guest relationship occupation
Vancouver,BC
Summary
Experienced Restaurant Server with over 5 years in the hospitality industry, recognized for delivering exceptional guest experiences. Skilled in providing attentive service, anticipating guest needs, and maintaining a professional and welcoming atmosphere. Proficient in POS systems, order accuracy, and working effectively in fast-paced environments. Strong communication skills and a team-oriented approach ensure smooth collaboration with staff and seamless service delivery. Dedicated to creating memorable dining experiences and contributing to the restaurant’s success.
Overview
12
12
years of professional experience
Work History
Server
Rooftop Parker Executive Group Table
Vancouver, BC
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Independent Health Distributor
Mega Gloryoung International Amari's Distribution
06.2019 - Current
- Communicated with suppliers daily about inventory needs and sales success.
- Created pricing schedules and determined discount rates.
- Maintained records of sales and customer information to support accuracy.
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
Franchisee
HB3 Business Enterprises And Franchising OPC.
05.2022 - 07.2023
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently
Guest Service
Wing Company and Limited Corporation
Kanagawa Ken, Japan
03.2020 - 04.2021
- Provided exceptional guest service, addressing concerns and resolving issues promptly to maintain satisfaction and loyalty.
- Trained and supervised staff, resulting in a consistently high level of guest service.
- Provided exceptional guest service, resulting in repeat visits from satisfied customers.
Restaurant Waitress
Max Restaurant
Lipa, Batangas, Philippines
12.2017 - 12.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Guest Service
Wing Production Company And Limited Corporation
Kanagawa Ken, Japan
11.2012 - 08.2016
- Greeted and registered guest, providing prompt and courteous service.
- Taking orders, providing detailed information on menu.
- Helping customers with complaints and questions and giving customers information about products nd servies.
Education
Bachelor of Hospitality Management -
Acsenda School of Management
Vancouver, Canada 10.2023 - Current
Bachelor of Science in Hotel And Restaurant Mgmt. - Hospitality
Philippine Christian University
Manila, Philippines09.2009
Bachelor of Science in Nursing - Nurse
University of Perpetual Help System Dalta
Molino Cavite, Philippines06.2007
Skills
- Customer Service
- Communication
- Patience
- Ability to multitask
- Memory for Patron and their orders
- Organization
Languages
English
Professional Working
Japanese
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Hospitality Management -
Acsenda School of Management
10.2023 - Current
Franchisee
HB3 Business Enterprises And Franchising OPC.
05.2022 - 07.2023
Guest Service
Wing Company and Limited Corporation
03.2020 - 04.2021
Independent Health Distributor
Mega Gloryoung International Amari's Distribution
06.2019 - Current
Restaurant Waitress
Max Restaurant
12.2017 - 12.2019
Guest Service
Wing Production Company And Limited Corporation
11.2012 - 08.2016
Bachelor of Science in Hotel And Restaurant Mgmt. - Hospitality
Philippine Christian University
Bachelor of Science in Nursing - Nurse
University of Perpetual Help System Dalta
Server
Rooftop Parker Executive Group Table
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