WILSON TACBIANAN
Calgary
Summary
To be able to enhance my skills and knowledge and for the development of my career at same time to help the company achieve their goals.
Experienced with overseeing food service operations, ensuring high quality and compliance with health standards. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance. Knowledge of inventory control, customer service, and operational efficiency strategies.
Food service professional with extensive experience in overseeing daily operations, improving service quality, and maintaining high standards of hygiene and safety. Known for strong team collaboration and achieving results through flexible problem-solving and reliable leadership. Skilled in staff training, inventory control, and customer service excellence.
Overview
9
9
years of professional experience
Work History
Food Service Supervisor
Jimmy The Greek (Greek Fast Food Restaurant)
05.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
Manager
BISTRO 360
08.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Dining Supervisor
KUYA J RESTAURANT
05.2019 - 06.2021
- Served as host for diners to drive pleasurable dining experiences.
- Handled escalated customer concerns with professionalism and diplomacy, diffusing tense situations and promoting repeat patronage.
Shift Supervisor
DON BETONG’S RESTAURANT
11.2018 - 05.2019
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
Waiter\Server
DON BETONG’S RESTAURANT
11.2017 - 11.2018
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Service Crew
MCDONALD’S
06.2016 - 04.2017
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
Education
Bachelor of Science - Business Administration – Major in Marketing Management
Phinma-Araullo University
Cabanatuan City, Nueva Ecija01.2018
Secondary - undefined
Philippine Statesman Collage
Cabanatuan City, Nueva Ecija01.2013
Primary - undefined
Luis O. Renon Elementary School
Kalikid Sur, Cabanatuan City, Nueva Ecija01.2009
Skills
- Staff supervision
- Kitchen staff coordination
- Staff leadership
- Food preparation
- Ordering supplies
- Food safety compliance
- Employee development
- Inventory management
PERSONAL INFORMATION
English, Filipino
Timeline
Food Service Supervisor
Jimmy The Greek (Greek Fast Food Restaurant)
05.2023 - Current
Manager
BISTRO 360
08.2021 - Current
Dining Supervisor
KUYA J RESTAURANT
05.2019 - 06.2021
Shift Supervisor
DON BETONG’S RESTAURANT
11.2018 - 05.2019
Waiter\Server
DON BETONG’S RESTAURANT
11.2017 - 11.2018
Service Crew
MCDONALD’S
06.2016 - 04.2017
Secondary - undefined
Philippine Statesman Collage
Primary - undefined
Luis O. Renon Elementary School
Bachelor of Science - Business Administration – Major in Marketing Management
Phinma-Araullo University
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